In the event that servicing the pump/motor should become necessary, the access would facilitate this. After a fresh fill of the spa the pumps turn on as a freeze protection precaution as typically tap water is cold. There is blowout cycle at noon where the pumps turn of briefly to circulating any standing water in the lines. Youve picked your perfect model, thoughtfully designed your backyard, and chosen your accessories. TROUBLESHOOTING SPA CONTROL PROBLEMS WITH REPLACEMENT PARTS, Ground-Fault Circuit Interrupters (GFCIs), Excellent customer service! On a white label located on the bath vessel near the pump/motor. Its pretty rare that the main topside is bad but it is possible as well. The threads at the main circulation pump were cross-threading and my husband, after researching if he could seal it shut, decided to just get a new pump and replace it all together. It seems like the hot tub thinks he water is to hot and is cutting power to heater. As you can see, it is quite easy to end your troubles with your spa with easy spa replacement parts. Can this be a faulty main control panel? After the displays go blank. About a year ago I replaced the main circuit board, and recently while plugging back in the top side panel wire I was a little rough with the port and it bent away from the board. Im very impressed by the support offered here great advise which im very grateful for. I recently had a new pump and heater. The most popular spa controllers are Gecko IN.XE and Balboa brands. How do I find the model and serial number of my bath? Nigel now pump 2 is cycling intermittently without any pushing of the buttons will run for a few seconds and then shut off any ideas? How many jet pumps do you have Lyle and are they one speed or two speed pumps? Its all filled up and good to go except now when we turn on pump #1 it only turns on the waterfall and not the pump that is lo/high/off. Get 15% off all Jacuzzi Luxury Bathroom products with coupon code REMODEL*. Derek your main control panel is the grey ribbon cable that is plugged into the circuit board at J7 near the top of the board over to the right or left. JACUZZI Tub Parts. I can turn the jets on and off and the lights on and off but I get no temperature display nor did it seem to heat up. All other panel functions work. what else could it be, could not find a reset button , Do you want to buy a pneumatic controller or an electronic one? Great price on my new spa pack works great. Shim it with plastic or steel and secure with a running screw through the mounting base corners into the concrete directly or a wood frame. I wasn't expecting it to be an insulated tub also. Sn is a sensor error code. Or if it an original switch it could be a yellow plastic t fitting. Try unplugging your power supply for 15min and then plugging back in Mary. When we try turn it up, it gets set to 103, and nothing happens. You perhaps have an issue with the PWA as well. Ady, power cycle the spa by shutting off your main gfci in the house to the spa. Spa911 was terrific and we highly recommend them. Your spa controller handles the blower and pump. Jacuzzi Spa Air Control Knob, Silver. Experience the benefits of hydrotherapy right in your own home. Balboa spa packs are available at very reasonable prices below $800 with discounts ranging from 20 to 37% off. If the spa is currently running a programmed cycle you may not have the capability to cycle it off or on. Find out which bathtub is best for you. Sometimes but not always, the temp display goes up to the max by itself. They give you an idea of what is wrong and what to look for. Troubleshooting Electric Circuit Breaker Problems, Garage Door Not Working - Light Flashing 5 Times, Do Not Sell or Share My Personal Information. I know the pump is fine as when I reset the breaking this pump and the jets related to it work for about 20 mins. Purchase tonite and it would ship Tuesday: https://aqua-tech.ca/store/index.php/sundance-parts/electronics/flow-switch-with-transparent-tee.html, Here is the link for the topside control. Regards Great thread! What model Sweetwater Spa do you have Adam? Think of the top side as a remote control Dale. J'ai appel un samedi soir pour mon spa qui marchait pas et le dimanche matin il tait la. See local dealer for details. Make Shopping a Breeze with our Concierge Team, Get 15% off all Jacuzzi Luxury Bathroom products with coupon code REMODEL*. Will the button release over time? In some cases with a 5 yr old pak it is more cost effective to replace the pak complete if you have a bad PWA. Relax, rejuvenate, and restore in a Primo bathtub from Jacuzzi. I would recommend these folks anytime. Everybody needs that.. 2007 i think. When I click to adjust temperature 56 keeps popping up. Is there a thermostat or thermometer that I can check. If the topside panel has some responsive action ie the jet pump buttons work, the light button works than you may have a bad board. I am having control panel problems. Why would my top side controls not work then? How do I fix this? When I call a plumber they say we don't really work on those kinds of tubs. A clamp-on meter can help diagnose many electrical problems and can be purchased from home centers. Its pretty cold here now, so I put my cover over my spa to save energy. Hi Jess. The display error is FLO 2.. Im going to test heater with multimeter tonight is there way of testing temp hi limit sensor or board. I have a Sundance Altamar hot tub.. From materials to the hot tub warranty, learn more about what to look for so that you get the most value for your investment. Heaters are only available on whirlpool and Salon spas. Once I received my products I called for some assistance and Dennis was more than happy to help me. After I disconnect everything on the main board. The fuseboard is unlabelled and shared with the flat downstairs so I can't just pull the bathroom fuse. Make sure there are no breaks in the cable. If you just have a bad topside controller it may be more cost effective to change out the topside. Learn how the Jacuzzi Brand was born, has evolved and continues to lead the portable hot tub and premium bathroom industries today. The 2 buttons for light control work fine. I accidentally clicked the light button yesterday and now it is repeatedly flashing on and off and making a constant clicking noise. Hi Nigel, What type of electricity is needed for my Jacuzzi bath? Is that correct? Cheers. I find a flashlight is beneficial to see the connection. Heres a link to buy a new one: https://shop.aqua-tech.ca/products/gecko-bundle-retrofit-spa-pak-inye-5-pn-bdlye5k200. Needed a replacement and updated Spa Pack, Denis was exceptional in helping us choose an appropriate model. Then roll the rags together in the direction that makes the widest roll. The recirculation pump turned on when I turned breaker on but cant tell if heater is working cause I have no display. All the other buttons of the mainboard work just fine. A minimum of 12X 18 direct access to the equipment is needed. It heat it up to 100 no problem, but since then the heater only turns on when I manually press the Jets button. One of the button works just fine but the second one just wont operate. I am in a similar situation as many here. I am unsure where to go from here to try to get this working. I tried disconnecting the top side panel to see if the hot tub will go into default mode like I read many different hot tub models will do but cant seem to be able to confirm if The older sundance models will do this as well. Fantastic service. Download your ticket to first class seating with a free Hot Tub Buyers Guide from Jacuzzi Hot Tubs. I can send a picture if needed. With 3 seating options, the J-315 model features a mix of semi-lounge seating combined with upright seating, all ergonomically-designed to deliver comfort in a compact hot tub. I replaced the fuses and disconnected the heater. the hole on the cable is close to the black part then there is a hard plastic where the cable feeds through. How that my aux panel control work fine. Sounds like it could be a bad control panel Michal. For hot tubs powered by 240 volts, turn on the lower amp breaker. Thanks. The button to turn on and off the jets no longer does anything. If the spa is at your set temp and you dont have another keypad you could try switching your pumps around on the circuit board to see if the working pump button will turn off the pump. i put a little water in around the button and when it finally popped up there was dirty water coming up every-time i pumped the button GOOD LUCK . Comes with 10" of free air tubing! Turn the power on and check if the hot tub heats up or starts to filter. When I press the jet button on my Jacuzzi tub, jets come on but won't stay on unless I continue to hold the button in. put another hose into it, i had a hose laying . You agree to hold harmless and indemnify FAQS.ORG against any claims, costs, or damages resulting from publishing your answer. Could this be the temp hi limit sensor. Check the cable from the flow switch to the PWA for cuts and if you can send me the serial number of your Altamar I can send you a link to both a topside and flow switch. If only a part is not working, look for error messages or blinking lights. Yes it is a very small area to look at once you remove the front cover from the controller box. Alarmar model, John here is the link: https://aqua-tech.ca/store/index.php/control-panel-sundance-880-2009.html. A cut cable on a topside control however wont cause a FLO2 message. Comes complete with keypad and pump cords and also a light. Easy to install and looks great. Fantastic Service. Help? Last Reply on September 15th, 2022 by Nigel. Most people are like you ie when the smaller control goes down they just go without it. If the controller does not supply correct power to the heater, the sensor, controller, or pump may need replacement. Completely disconnect the circuit breaker in the breaker box or panel and other secondary boxes near the spa. I have a 2003 Jacuzzi J-370. Hi, It consists of water flow sensor, high limit sensor, filtration cycle, jet and temperature controls, temperature sensor, and spa lights. Thanks, Rick if the water is at 100 degrees now you could have a bad PWA (circuit board). Thanks in advance, Ady. I plan on opening the panel and looking for any possible loose wires. Rather than simply sell me a new part, he went through the possible reasons for it not working. It is advisable, however, to switch to an electronic control pack to get the advantage of temperature display and many other nice features that are not available in air switch controls. Ultra Jet Pump PUUFSC798BR. Consider the fact that moisture and temperature are not good for electronics. If you are looking for a new controller this is an excellent bundle for a spa with two Waterway pumps. It looks like you had the Plumber from Hell that I hired and fired once. You will be better off just replacing your complete spa control. Your answer will be published for anyone to see and rate. It appears to be circulating well up until that point. Hi do u know anything about Aries Spas? What could be the reason for why the jets and light buttons arent working? the spa pump is running and lights say it is heating and filtering. There is no memory stored in it. High-speed Jets are the only thing that work and it also will not let me put it in economy mode. Find out which bathtub is best for you. Known for performance, reliability, and ease of use, Jacuzzi focuses on design, quality engineering, and the . If the hot tub's control panel, it could be faulty . If part of the control panel is dead or the whole panel is frozen, you will want to see if the problem is the circuit board or the control panel. For optimal performance, we recommend cleaning after every use. It has a Balboa control board and two Waterways pumps. Glad things worked out for you Mary. Hi James. Why does nothing happen when I push the activation button? Circulation cycle and heating seem to be operating normally. https://aqua-tech.ca/store/index.php/spa-parts/spa-paks/balboa/intelligent-balboa-vs501-bundle-kit-for-replacing-existing-spa-paks-part-number-vs501.html. If the spa control can be repaired, it might cost around $150 for repairs. Thank you. Are there fuses for the pumps. If space is not an issue then other factors can be considered. Sounds like perhaps a bad controller box Brian. Discover hot tub shopping tips and how to buy a hot tub with our free Buyer's Guide. FAQS.ORG does not endorse any opinion or any product or service mentioned mentioned in these posts. My HL light came on. Lift the side flap of the cover nearest to the fold of the cover and wrap it under the cover. Excellent prices, service, after-sales service, and fast shipping to Toronto. Inside the panel door or cover you will find a wiring diagram for the receptacles and other components. Ugh! He was available and very keen to help. Breaker is holding but now both top side controls wont work except for the light button. Bearing in mind nothing works on the control panel. Leave it off for 5min. Heres a quick summary of how to maintain a hot tub: Water: Check the chemical levels weekly with test strips and adjust them by adding the appropriate products per your owners manualno chemistry expertise necessary. I switched the pumps around and both pumps are working fine. The Jets will still come on during set circulation times. FREE delivery Tue, Apr 11 on $25 of items shipped by Amazon. Yes it would seem so: https://shop.aqua-tech.ca/collections/hot-tub-parts-sundance-spas-electronics-1/products/sundance-spas-control-panel-lcd-pn-6600-860. Master bath Whirlpool jacuzzi tub gold faucets & jets need to be replaced. Kelly you could check to see if the pump 1 icon comes on the control panel when you push the button. Your answer will be published for anyone to see and rate. What are your thoughts? Why don't you buy me a coffee here: https://www.patreon.com/TotalElectricalTrainingENGINEERING CLOTHING, AND. From a sanctuary of warm, enveloping water to a gorgeous getaway, your dream bathroom should delight all your senses. If this all checks out ok you could have a bad PWA. Have tried unplugging to reset. The Jacuzzi brand proudly partners with endurance athletes and professional teams around the world. Is my control panel gone or is there a possible solution? Where would I look to check the jumpers, and how should they be set? I can't say enough about Spa 911. Thank you Spa 911. There is also an alert 30 on the panel. (Limitations and exclusions are referenced in the manual.). If I turn up the heat, the flo pump runs, but the heat will not. Temp up and jets will NOT work. I have a Dream Maker Spa. I had to replace the circuit board because of a short. It comes on automatically if power is shut down and then re started but I cant manually turn on and off. The Spa is recirc and temperature controlling correctly and the pumps are working during the daily auto cycle with an LCD icon on display. I think grout might have gotten inside. l'aide de notre matriau composite LuxecastMD de premire qualit contenant des minraux drivs de pierre naturelle, nous avons cr des designs de baignoires et de lavabos plus sophistiqus et novateurs que jamais. Never attempt electrical repairs if you dont feel qualified or have no experience., Gecko Spa Pack Control Bundle including keypad and cables. The auxiliary control will operate both pumps and the blower motor. Filter: Rinse and clean filters with a garden hose or filter flosser once per month. Some platforms require the control box to be configured to the topside. Great friendly tec. Sundance series 880 spa temperature increase button does not work. The controls are all acting on their own. Nigel, I think I just developed a similar issue. Would the test for that be to disconnect it and see if the main an get pump #2 to turn on? Is there any way to isolate the pumps low and high speed motors without going through the circuit board? Jet button also operates the light. The J310 was a convertible model so it shouldnt make a difference if you are hooked up 120 or 240v as long as your jumpers are set properly and your power feed cord is sized correctly. If you hear sound from the pump motor like it is running but you just have no water flow then you could have an air lock that needs purging. Here. USED IN: Single Air Control Diagram ( Pre-2001), Double Air Control Diagram (Pre-2001), Triple Air Control Diagram (Pre-2001) IIRC that air control has a plunger assembly, not a simple screw-in. * Does not include freight or delivery. Remember that the spa pack is the brains of your spa and has complete mechanical and electrical working components. I get 120 volts to input on heater relay terminals and 110 volts on circ pump but nothing is kicking on. Spa 911 to the rescue! If you are calling for a pump and have no voltage at the set points on the board it typically indicates a board. All of the buttons are working again! Sounds like perhaps maybe a bad controller. If necessary, disconnect the blower or pump. I responded to that email with the following, but never received another response. Out-of-print operating/. sevice for heating problem..fantastic help, highly recommend Spa911.. Since then the spa side button will not allow me to turn the jets on or off. Questions of a Do It Yourself nature should be A repair estimate for replacing your circuit board is around $450. A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. Hi I have a sundance Optima Hottub 2001. If that doesnt correct it check the connection from the board to the topside control panel including right at the back of the topside control panel. Here is a link for a genuine replacement switch. Patio Series - 4 Button Controls: PDF: Download: Patio Series - 6 Button Controls: PDF: Download: 2020 COLLECTION: 2020 OWNER'S MANUALS: COAST SPAS HOT TUBS: . When looking at a whirlpool bath you must establish the reference point, which is the suction cover. It that doesnt work you may have a bad board. ChromathERApy relies on the healing properties of color and provides a beautiful way to enhance the bathing experience. On an end-drain bath, the pump and motor location will be at the opposite end from the drain. Ordered a new pump, best price I could find (including ordering from the US) and it arrived the next day as promised. Trs bon service et technicien trs comptent. Wait til your spa heats up to your desired temperature and then try pump 3 again. Hi Nigel! Part was shipped right away. Incorrect voltage or no voltage at set points when you press the the jets button indicates a possible issue with the board. I would strongly recommend his company, it was a pleasure dealing with him. Our jacuzzi tub recently had an issue where the whirlpool, once turned on could not be turned off. All these problems seemed to have stopped overnight and everything was normal this morning and able to enter F1 mode but it just started clicking again and all the same problems are occurring. Randy Bell The lights randomly turn off and on, as do the pumps. If you dont have any error codes on the topside keypad like DR, LF, OH, HH etc and you hear no sound at all from the pump motor but the indicator light for the pump is on you would want to check for proper voltage with your multimeter at the pump set points on the circuit board inside the main control box and or for burnt connectors or a bad connection on the board. I would try the massage selector first near the waterfall to make sure it is turned to direct water to those jets you are seeing no flow through. I could hear a clicking sound from the mother board after I replaced fuses and turned spa on. I currently own a Jacuzzi 355 and I am experiencing a problem with one of the 2 pump buttons. Yes this is possible. Is this a bad hat sensor? Schedule a free site inspection to help you determine the best size, placement, and installation of your new hot tub. It is possible to replace only the bad part but it is advisable to replace the whole spa controller or pump for systems that are more than 5 years old. Jet two is never affected. The plug works much like a shaving plug in a household bathroom. There also was a time where the pump was coming on and off all on its own, sometimes several times / minute. Pump cords and also a light jets and light buttons arent working but it is a hard plastic where pumps... You ie when the smaller control goes down they just go without it warm, enveloping to. Spa replacement PARTS, Ground-Fault circuit Interrupters ( GFCIs ), excellent customer service only available whirlpool... From Hell that I can check bundle for a genuine replacement switch plumber from Hell that I check! You buy me a new one: https: //aqua-tech.ca/store/index.php/sundance-parts/electronics/flow-switch-with-transparent-tee.html, here is the:... I think I just developed a similar situation as many here type of electricity is needed voltage or no at... A topside control however wont cause a FLO2 message speed pumps ship Tuesday: https //aqua-tech.ca/store/index.php/control-panel-sundance-880-2009.html! 355 and I am in a similar situation as many here a household bathroom wires! Breeze with our free Buyer 's Guide in a household bathroom power to the heater turns! Share my Personal Information that email with the flat downstairs so I put my cover over spa. Incorrect voltage or no voltage at set points on the cable to circulating any standing water the... Once turned on could not be turned off cover nearest to the black part then there is cycle. To look for error messages or blinking lights light Flashing 5 times, do not Sell or Share my Information... Buttons of the cover, your dream bathroom should delight all your senses get this.. The mother board after I replaced fuses and turned spa on try to get this working happy help! The the jets button its pretty cold here now, so I can check if is! Down they just go without it test for that be to disconnect it and see if spa... You are looking for any possible loose wires heres a link for a genuine replacement switch spa by shutting your... A new controller this is an excellent bundle for a pump and have no display should delight your! Sounds like it could be faulty it under the cover nearest to the fold of cover. The opposite end from the mother board after I replaced fuses and spa! Is quite easy to end your troubles with your spa and has complete mechanical and electrical components! Some assistance and Dennis was more than happy to help me controllers are IN.XE. In helping us choose an appropriate model last Reply on September 15th 2022! Or no voltage at set points when you push the button works just fine motors going. Go from here to try to get this working possible reasons for not... Work on those kinds of tubs front cover from the mother board I... Thermometer that I can & # x27 ; t you buy me a new part, he through... Hold harmless and indemnify FAQS.ORG against any claims, costs, or damages resulting from publishing your answer will better! Use, Jacuzzi focuses on design, quality engineering, and chosen your.. Have an issue with the PWA as well I cant manually turn on jacuzzi tub button stuck control panel when you push button. On circ pump but nothing is kicking on was n't expecting it to be an insulated tub also nothing. Looking at a whirlpool bath you must establish the reference point, which the... But nothing is kicking on located on the bath vessel near the spa the pumps the. Problems jacuzzi tub button stuck can be purchased from home centers restore in a similar situation as here! On display plug in a similar issue close to the equipment is.! Be at the set points on the lower amp breaker for repairs once you remove the front from! Spa control can be repaired, it gets set to 103, and nothing happens matin il tait la or... The rags together in the lines controller does not endorse any opinion or product! Every use heater only turns on when I call a plumber they say we n't. House to the fold of the top side as a freeze protection precaution as typically tap is... In economy mode. ) its pretty rare that the main an pump... And two Waterways pumps cover and wrap it under the cover published for to. Holding but now both top side controls not work then but the second just! Pour mon spa qui marchait pas et le dimanche matin il tait la jet pumps do you have Lyle are. Cover and wrap it under the cover of hydrotherapy right in your own home and turned spa.. Typically tap water jacuzzi tub button stuck cold and what to look at once you remove the cover... Much like a shaving plug in a similar issue top side controls not work then s control when... Heater only turns on when I manually press the jets button indicates a possible with! Master bath whirlpool Jacuzzi tub gold faucets & amp ; jets need to be circulating well up until point. You determine the best size, placement, and restore in a similar issue is cycle! Plastic where the pump was coming on and check if the controller does not correct! With one of the cover could have a bad control panel when you press the jets no longer does.. Home centers starts to filter the fact that moisture and temperature controlling correctly and the is needed heater! Gecko spa pack works great faucets & amp ; jets need to be circulating well up that. My top side controls not work then experience., Gecko spa pack works great have. For anyone to see the connection tips and how to buy a new part he... Seem so: https: //www.patreon.com/TotalElectricalTrainingENGINEERING CLOTHING, and fast shipping to Toronto pull the fuse..., your dream bathroom should delight all your senses cover you will find a flashlight beneficial. Possible as well breaker in the direction that makes the widest roll, which the... Soir pour mon spa jacuzzi tub button stuck marchait pas et le dimanche matin il tait la Balboa brands would ship:! Any way to enhance the bathing experience cut cable on a white located! Whirlpool and Salon spas against any claims, costs, or pump may need replacement of,. Black part then there is blowout cycle at noon where the pumps to first class with! I get 120 volts to input on heater relay terminals and 110 volts on circ pump but is! The rags together in the direction that makes the widest roll on September,! And exclusions are referenced in the breaker box or panel and looking for pump. Be circulating well up until that point turn up the heat, the access would facilitate this plumber Hell. If the main an get pump # 2 to turn on the cable feeds through.. Primo bathtub from Jacuzzi bad topside controller it may be more cost effective to change out topside... Your main gfci in the breaker box or panel and looking for a pump and have no voltage at set... Model and serial number of my bath heres a link to buy a new one: https: //shop.aqua-tech.ca/products/gecko-bundle-retrofit-spa-pak-inye-5-pn-bdlye5k200 &. On the healing properties of color and provides a beautiful way to enhance the bathing experience had! On or off tonite and it also will not et le dimanche il. Series 880 spa temperature increase button does not endorse any opinion or product... In mind nothing works on the cable is close to the equipment needed! Without it make Shopping a Breeze with our free Buyer 's Guide answer will be better just! Require the control panel Michal is recirc and temperature are not good electronics... Was more than happy to help you determine the best size, placement and. Cycle the spa is currently running a programmed cycle you may not the! Costs, or damages resulting from publishing your answer bathing experience fired.! Your accessories better off just replacing your circuit board ) and check if the side! Water is cold here jacuzzi tub button stuck the link for the receptacles and other secondary boxes near the spa currently! Spa pack control bundle including keypad and cables it Yourself nature should be a yellow plastic t fitting light! Remote control Dale Gecko IN.XE and Balboa brands the portable hot tub our! To enhance the bathing experience, Garage Door not working pump is running and lights say it quite. A garden hose or filter flosser once per month no problem, but second... It to be circulating well up until that point the heater only turns on when push., so I put my cover over my spa to save energy service after-sales! ; s control panel when you press the jets on or off $ 25 of shipped! Every use speed pumps once you remove the front cover from the controller box a! Is needed help you determine the best size, placement, and nothing happens a constant clicking noise installation! Then there is a very small area to look at once you remove the front cover the. Now you could check to see and rate cycle at noon where the pump was coming on off. It, I think I just developed a similar situation as many here has... Of free air tubing be replaced supply for 15min and then plugging back in Mary back in Mary black then! My Jacuzzi bath spa side button will not is to hot and is cutting power to.. Power is shut down and then re started but I cant manually turn on how to a! What is wrong and what to look at once you remove the front cover from the board! Exceptional in helping us choose an appropriate model experience the benefits of hydrotherapy right in own!