If it is defective, replace the capacitor as soon as possible. 12-12-2021 Get Pricing and Availability . Now depending on the brand or manufacture of refrigerator you have, some of the things I mention will be located in different locations. Move your refrigerator to access the water line. I'm on the 2nd "icemaker" (replaced module after 1 year), but it still does the freez up thing, and this AM was leaking water down the door (from the inside of the icemaker, not from the flapper in the door). Refrigerator Ratings. - Contact the store where you purchased the. Solution: Locate your ice maker's fill valve and check that the fill cup is aligned directly below the spigot of the valve. If your model does not have a dispenser, skip to step 5. 10:49 AM Kitchen and Family Hub. 11:48 AM If it is faulty, the dispenser wont work. To adjust the height of the left side: Insert a flat-head screwdriver into the leveler of the left side front leg. Turn on the water supply again. Both have so many problems. Also, be sure that there is no ice chunk stuck in the water line. Contact Samsung and request service from any of their service agents. I've played with the switch, unplugged, etc. On most models, this can be resolved by removing the pitcher and allowing the compartment to drain, then drying it down. Follow these troubleshooting tips and you should be able to get your ice maker back up and running. Many Samsung fridge models have the icon Ice Off. Turn the leveler clockwise to raise the right side or turn it counterclockwise to lower. 957K views 2 years ago Taking out a Frozen Samsung Ice Maker can be very difficult and you could easily damage or destroy it if not done the right way. you still can dispense ice cuber, but it does not produce ice pick it up on your own. ) in. 08:56 AM The first is our general troubleshooting guide for what to do if the ice maker is not working properly. No waiting. MsBri1 Certain manufacturers equip the ice maker with an easy-to-identify reset button. To access it, you must first remove the ice tray. In fact, it leaked during her recent interview with Action 9 investigator Jason Stoogenke. Once you do that, you should see the bright red reset button on the bottom of the ice maker itself. Level the refrigerator using the special screws (levelers) on the front legs. If the wall socket is loose, do not insert the power plug. My bottom-freezer fridge, model RF260BEAESG/AA, stopped making ice. The fact that Samsung isn't reaching out to fix a problem that they know exists really irks me. Samsung Refrigerator Troubleshooting & Repair | Repair Clinic Choose Product 02 Identify Problem 03 Find Solutions Back Samsung Refrigerator Model RF260BEAESR Brand:Samsung Model:RF260BEAESR Product:Refrigerator Shop Parts Common Problems Diagrams & Manuals Related Videos Save to my models (WATCH: Customers complain about Samsung ice makers), Customers complain about Samsung ice makers. No appointments. Samsung RF28M9580SG/AA 28 cu. This icon lights up if the ice maker is off so if you see that it is lighted, switch the ice maker back on to enable it to work. Any ideas? WSOC TV facebook feed(Opens a new window), ALSO READ: Its a whole process: Customers complain about Samsung ice makers, South Carolina Department of Consumer Affairs, Salisbury-native, former Panther Chris Smith dies, Still in shock: Union County third grade teacher dies, district confirms, Myers Park High School student dies, officials say, Truist cutting dozens of jobs as it exits segments of business, Sears to close its last department store in North Carolina, WSOC - TV Public File Contact / Program Director, WAXN - TV Public File Contact / Program Director. ) in. A repairman told us to caulk all the seems and after a couple weeks it's not frozen up. Do not bend the power cord excessively or place heavy objects on it. Having to take a blow dryer to it bi-weekly. 1. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- 2. https://www.samsung.com/us/support/troubleshooting/TSG01207806/, If the above troubleshooting steps didn't help you would need to speak with one of our moderators via private message. Picture . If this happens, then the pressure is right. in, It is under the front, very small button, use camera phone to see it. a hell of a lot more than it does to fix the ice maker on this one. Samsung Refrigerator RS25H5111 Ice Master Ice Bin Container DA97-14263B. Sessions will not work until this directory is created. Check the valve to see if it is opening enough to let water through into the ice maker. by My SamsungRF28HDEDBSR refrigerator ice maker freezes over, and the ice gets stuck when trying to make ice. Deteriorated insulation on electrical parts may cause an electric shock or fire. The AutoFill water pitcher will stop filling if it detects a leak, and will make the icon on the panel blink until the issue is resolved. Test the door switch of the refrigerator using a multimeter to check for continuity. (Last edited If the model of your Samsung fridge does not come with a dispenser, test the pressure using the water line. (Last edited Very carefully, use a hairdryer to melt the ice enough so that your appliance can resume normal function. in. I would suggest checking the wiring harness to make sure that none of the connections are jammed or anything. Read full return policy Have one to sell? The whole process will be repeated every minute for 5 minutes. If the ice maker of your Samsung refrigerator wont work after you reset it, consult your owners manual for steps to get it working again. Common solutions for: Refrigerator ice maker not working. Four door refrigerator ice maker freezing up and making clicking sound, known issue nation wide. I have a couple links that should be able to help with this. 06-13-2022 Connect with our Samsung Care Pro and we'll help you find a solution. Always make sure to double check your appliance's model number when purchasing parts. I've played with the switch, unplugged, etc but so far it's staying on. There's nothing more refreshing than a glass of nice cool water, and having a pitcher full of it and ready to go is quite handy. Ft. French Door Refrigerator: 323: . Facebook Messenger:http://m.me/samsungsupportTwitter:https://twitter.com/messages/compose?recipient_id=18768513Or you can use the following link below to request service. RF28M9580SG/AA: 30-inch Microwave Combination Wall Oven: 493: RF28M9580SR/AA: 28.0 Cu. Replace it as soon as possible. We also have installation guides, diagrams and manuals to help you along the way! CHARLOTTE, N.C. Thousands of frustrated customers have complained online and to consumer groups about their Samsung refrigerators, saying the ice makers are defective. It's a default in factory refrigerator. It may not display this or other websites correctly. If the ice maker in your Samsung fridge is not working, check the following: 1. Use a flat-head screwdriver to turn the levelers. Need expert help? If the door is left open for more than 2 minutes, an alarm will sound and the alarm indicator will blink. When I visit appliances stores I tell people who are looking at Samsungs not to buy it and then explain my experience. Samsung RF28M9580SG/AA-00 Refrigerator. this is not normal 0 Likes Share Reply shaneybhoy Details Select delivery location In stock Usually ships within 4 to 5 days. Obviously not worth the cost of a service call, but hoping . Cut off the water supply. See my note below. Replace it. Be sure to reference your owners manual for these items.Below are the eight things I check if my refrigerator is not producing ice. If the door is left open for 5 minutes, internal lights (in the fridge and freezer) will blink for 10 seconds and then turn on. The Samsung Refrigerator's Ice Maker is probably one of the most notorious appliance problems out there - but what all can you. As an alternative, chat with any of our appliance technicians who are available to give expert and professional advice, no matter the appliance problem. If there is, replace the faulty part and not the entire system. Samsung 4-Door Flex with Family Hub 27.9-cu ft 4-Door French Door Refrigerator with Ice Maker . 12-30-2020 Stoogenke offers this advice to anyone who owns a Samsung refrigerator and is having problems with it: - Document the problem(s) and take photos. En espaol Live Chat online. Much like the boards, it is rare for the compressor to become faulty or damaged. For energy efficiency, keep all shelves, drawers, and baskets in their original positions. If you hear it, then the thermostat is not the problem. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. However, this would be covered under the limited warranty as long as its still valid on the unit. I learn to put it in defrost for ice maker, Hold ice maker and lights on front panel until it beeps then pressing light button till DF comes up, it beeps for about 30 minutes then scrap the ice off and the it starts over.. 01-12-2021 in. The ice maker is making ice cubes that are too small Ice cubes that are hollow or too small can usually be traced back to two main factors: water flow and temperature settings in the refrigerator or freezer compartments. Test the start capacitor with a multimeter to check if it is defective. 11-04-2022 If you're still having issues, contact Samsung customer service for further assistance. Unless this gets resolved, I'm through with Samsung! This is because the switch is responsible for turning the dispenser off once you open the door of the unit. No need for expensive in-home service calls. If there is no chime but movement in the ice maker after unplugging it for 2 minutes, try repeating step 4. And if the motor is noisier than it usually is, replace it because it is bad. There is a risk of electric shock or fire. The following are possible solutions to a Samsung fridge with ice maker not working: Check the blades of the fan to see if there is any obstruction. Turn the blades of the fan with your hand to see if they spin well. When you take out the bucket, there is ice frozen on the top and the floor of the icemaker. confirmation Chime bell at end. Samsung RF268ABRS top no ice, water and bottom ice maker works, RFG296HDRS/XAA-01 Samsung ice maker not producing ice, Samsung RF260BEAEBCIAA ice maker not working, Samsung Refrigerator RF28HFEDTSR/AA ice maker not working, RFG237AARS Samsung Refrigerator - Problem with icemaker. The most common place to see water is at the bottom of the compartment, such as below the vegetable or crisper drawers. This is normal. Make sure your ice maker is turned on.6 - Freezer temp - The ideal temperature for your freezer is 0 degrees F. If your freezer is too warm, it may prevent ice from being produced as the ice maker self regulates.7 - Child lock - Make sure no child lock is turned on which prevents the ice maker from working.8 - Check for frozen water - Sometime the water inlet where your ice comes in from may freeze, which prevents ice from being made. Now five (5) year old Samsung Refrig (Model RF28HDEDBSR/AA) icemaker has been a problem since day one. but so far it's staying on. However, if the entire system fails to work, it is probably due to a damaged board. Double-check that the lever is pushed down and/or the ice maker is switched on. Another chime should sound when the test is done. 01-03-2021 Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. Both sides are supposed to report back by Feb. 15. Replace as needed. Check the water pressure. Check to see if the ice maker is switched on and not off. I am also having the same issuejust now realizing that it seems to be a much more global issue than i thoughti bought my RF28HMEDBSR in April, 2018 and this began happening in Feb 2020any assitance is getting this fixed/replaced would be extremely helpfuli just put in a request for service, but my 1 yr warranty has expired already. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product. Please take our brief survey. But if it is slower or faster, adjust the pressure. SamsungJace 05:42 PM When a Samsung ice maker is not filling with water, it is usually because there is a frozen, or clogged water line, a missing filter, or the ice maker needs to be reset. ) in. 01:52 PM Support is also available on your mobile device through the Samsung Members App. If the refrigerator or freezer doors will not close, it will impact cooling performance and eventually create frost. Therefore, it is important to correctly diagnose that the compressor is bad before changing it. Here is a video showing one of the ways to fix a Samsung ice maker that is not working. Check all the parts of the dispenser to determine if any part of it is faulty. Yes, the water supply is one. Samsung RF28M9580SG/AA-00 bottom-mount refrigerator parts - manufacturer-approved parts for a proper fit every time! This appliance is intended to be used in household and similar applications such as: 1-800-726-7864 Ice Maker Not Working on Samsung Refrigerator - Check these 8 Things to Get it Working Again JMG ENTERPRISES 40.3K subscribers Subscribe 2.8K 431K views 11 months ago In today's quick. If everything there is up to snuff and the light is still staying out, a service call would be necessary. If there is no continuity, replace the motor. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerators rating plate. 00:25. After a power outage, top ice maker works fine, bottom ice maker does not make ice. I have the same refrigerator.I have to defrost every 2 months from ice buildup interferring with fan. Take a look at the condenser coils and clean them if they are dirty. - You can also file a complaint with the Federal Trade Commission, Consumer Product Safety Commission, and depending on where you live, with the North Carolina Attorney Generals office or the South Carolina Department of Consumer Affairs. I get how that could be a bit frustrating. Here are parts to check if the water dispenser and ice maker of your Samsung fridge is not working: Test all the dispenser switches using a multimeter to check for continuity. It could take up to 6 minutes and during the test, ice cubes drop in the ice bucket and the water valve gears up to allow water into the ice maker. I have to use the blow dryer to thaw it out weekly. If there is a kink in the line or the line is damaged, it may be preventing water from getting into your ice tray or ice maker.5 - Power button - A lot of modern day refrigerators have an actual on/off button located within the ice maker. 01 . 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