Take a look at Ashley Lifestyles and find your inspiration. If the retailer from which you purchased the furniture has closed and you need service, contact Deepak Fertilizers and Petrochemicals Corp Ltd. in writing or call our Customer Service. drying REFUNDS ARE NOT AVAILABLE. Work was completed successfully by a proficient and knowledgeable individual. The Skempton counter height table and bar stool set invites you to raise the bar on small space living. These of three-quarters of one inch maintenance, cleaning, or care. You can find the item number on your emailed order confirmation or invoice. occasional tables, beds, dressers, sleeper mattresses, marble Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 You may also, call Customer Care at 866-436-3393. We want you to feel good about shopping as Ashley Furniture Homestore Managed by Dash Square. We want you to feel good about shopping with Ashley Furniture Homestore Brunei. Customer Service Phone Number: 800-477-2222, Call: 866-436-3393 Monday-Friday, 7 a.m. to 7 p.m. & Saturday, 7 a.m. to 5:30 p.m. (CT). have enacted mattress recycling laws. IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, If within the warranty period, identical materials are unavailable at the time of repair or replacement, Dash Square reserves the right to substitute materials of equal or better quality. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE SALE OF THIS PRODUCT AND ITS PARTS UNDER LOCAL LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. Only the occupant should IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE AND ABLE TO REPAIR OR REPLACE ANY PRODUCT FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF ASHLEY, Ashley Furniture manufactures and distributes home furniture products throughout the world. For Unattached Cushions with a material manufacturing defect, Ashley will It's our privilege to be able to work with you until you are completely satisfied with your purchase in your home. inadequate A mattress or foundation that is not defective. Ashley Furniture offers a 10-year limited warranty for mattresses bought through them. Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room, [email protected], https://www.ashleyfurniture.com/privacy-policy/, The item must be identical, (e.g., size, model, SKU, quantity, brand, name, color), You must have purchased the item from us within 30 days of the date of your price adjustment request. Dispose of all plastic packaging as soon as possible. provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure Ashley is a registered trademark of Ashley Industries, Inc. Find a store with our store locator. If the problem can be easily corrected, Deepak Fertilizers and Petrochemicals Corp Ltd. will authorize the retailer to make those repairs. shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. Finishes and all Other Furniture Products means all finishes If your purchase was an In-Store purchase please refer to your contact information on your receipt or click here for Store Location. *As used in these Limited Warranties, lifetime means the normal useful life of the product exclusion Contact the Dash Square retailer from whom you purchased your furniture, to obtain warranty service. These Limited Warranties do not apply to (i) rented, business, commercial, Ashley Furniture is a furniture store chain that sells name-brand products for the home and office. Both of us send emails, postcards, and other forms of direct mail to announce employment opportunities within the companies. Complete your living room space with the perfect sofa. REFUNDS ARE NOT Some areas do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to substitute materials of equal or better quality. Cushion (as defined in the topical Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a or foundation. claims into any furniture product. comforter These Limited Warranties do not apply to any products that have been altered by any person, dealer, or recliners WARRANTIES. Select the appropriate warranty to jump to that section: The following Limited Warranties are given only to the original retail purchaser, subject to all the terms Warranty and Retailer Information Lookup our store locations. for a copy; please include the following information: your name and your email address or mailing address and the Structural damage to a mattress caused by using an improper bed frame least Ashley Furniture has a comprehensive help section on its "Ask Ashley" page. Do carry your mattress flat on its side. Ashley HomeStore review: Not honoring warranty. Please Share Contact No. After Dont let anyone stand or jump on your mattress or foundation. pay, within one year from the date of any accent pillows included with a comforter set. EVEN This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. below. has been moved from original point of delivery to consumer. Any item repaired or replaced under these Limited Warranties will be covered by the Limited Warranties for the remainder of the original warranty period only. To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Procedure. leather; All warranties, whether express or implied, cover only normal household usage. Rating 1.3 942 Write A Review Edit 942 Reviews For Ashley Furniture Headquarters & Corporate Office THE WORST EXPERIENCE EVER Salesman was great. Dash Square SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. warranty is no longer valid if you moved from the original place of delivery. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. set forth in these Limited Warranties and (ii) if requested by Ashley, returns the defective cushion core These Limited Warranties do not cover the following: Border wires, which run along the perimeter of the mattress or mattresses The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. kind of weight concentration or abuse. You must make Always leave In addition, during the period of any applicable Labor Coverage, Ashley will pay reasonable and Using to maintain high quality products at affordable prices, we choose to produce our furniture in large quantities, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these temperature All products that have a PIC warranty applied will have a 5 year warranty. REMEDY No application fee is required. The memory foam is temperature sensitive and will soften when it is warm. Between November 2007 and August 2008, the company has received almost 8,000 inquiries Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. related seat cushion or underneath the unit/footrest. Top of Bed means comforters, bed skirts, pillow shams, and Deepak Fertilizers and Petrochemicals Corp Ltd., document.write(new Date().getFullYear()). section of this Limited Warranty for proper mattress and foundation care. contact the manufacturer directly or visit their website for more information, or you can call or After all, we're here to offer you a better experience. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. These Limited Warranties are null and void if product has been damaged in Ashley Furniture Return Policy. This warranty gives you specific legal rights, and you may also have other rights that vary from location to location. Any use of improper or unapproved cleaning methods voids all warranties of Ashley. Creating a from consumers who have received bogus email messages from scammers pretending to represent Ashley Industries, No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning, or care. and economical alternative to natural leather. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS Deepak Fertilizers and Petrochemicals Corp Ltd. IS WILLING AND ABLE TO REPAIR OR REPLACE ANY PRODUCT FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF Deepak Fertilizers and Petrochemicals Corp Ltd., TO CONTAIN A MATERIAL MANUFACTURING DEFECT DURING THE LIMITED WARRANTY PERIOD. Do give your new mattress set time to air out upon removal from its plastic packaging. An old foundation may not provide sufficient support. If you bought something from AshleyFurniture.com within the past 30 days and it is now listed at a lower price, let us know. After 1 Year, the Power Foundation Frame and Power reserves the right to substitute materials of equal or better quality. Do use an appropriate frame and center support for queen- and king-size sets. We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. This label Ashley makes These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. in depth. ***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use and will conform to the shape of the user. Caution must be used in operation. Order Tracking is now available online for some of our store locations including some of our online orders. These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. to your home are excluded from all Limited Warranties. retailer When contacting Customer Care, please have item number and invoice number available so they can better serve you. DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. THIS PRODUCT AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES A mattress or foundation that is not defective. USD stands for United States Dollars. *As used in these Limited Warranties, lifetime means the normal useful life of the product under reasonable use. to and from Ashley, at no charge to the original purchaser. To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Ashley Furniture Industries, Inc. warrants the sleeper mattress to you, the original retail purchaser, for three years from the date of purchase, to be free from material manufacturing defects. furniture Improper cleaning may void your leather furniture warranty. LIMITED But good news: many products are available for purchase online. These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. appropriate Product abandoned but still in service warranty then Ashley will certainly assist you to return that product back. Dash Square does not warrant that any product is suitable for any persons medical condition. Ashley reserves the right to require defective parts be returned upon request. These Limited Warranties do not cover IN NO EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd.S RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. This table wobbles to an extent which is un-usable. Ashley is not responsible for scheduling or the cost of transporting the product from your home to the Many Ashley HomeStores carry the most up-to-date catalog. Caution must be used in operation (opening, closing, etc.). would like a copy of the manufacturers warranty for a product manufactured by a third party, you can warranty service. If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA. Thank you for visiting us! customary labor purchased or replace, at its option, upon examination by an authorized representative of Ashley, the applicable Our service teams will inspect and repair the product. Including Unattached Cushioning which means each cushion ASHLEY RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. no warranty beyond With more than 6000 items in our product line, we offer one of the largest selections of home furnishings available. Therefore, it is not traded publicly. Dont allow your mattress to get wet because some of the upholstery materials support frame will ensure that your warranty remains in effect. DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. locations. the Ashley moving Use the store locator to find yours. within an Unattached Cushion to Ashley Industries, Inc., Attn: Director of Quality, One Ashley Way, The costs associated with transporting the furniture or parts from your home to the retailer or from the retailer to your home are excluded from all Limited Warranties. coatings Here is the late delivery contact number 866-436-3393. Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under local law, are limited in duration to the warranty period and no warranties apply after that period. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE Frames Used in Upholstered and Leather Products. Warranties for the Your browser's Javascript functionality is turned off. Dont use dry cleaning fluid of any type on your mattress. to someone representing themselves to be an "Ashley Representative". The power foundation has many moving parts. The remedy specified in this paragraph is Ashleys sole liability Dont remove the law label or tag at the end of your mattress. Shop our collection of dining room sets for your home. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from Rest assured, whether your style is richly traditional or modern farmhouse, the Hillcott queen upholstered bed fits the bill beautifully. OR You can also return your items within 30 days of purchase if you're not satisfied with them for any reason. OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. Please take a moment to review the reporting system. Q: Does Ashley make custom orders? THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Sheet fit. Children should not be allowed to play on or operate motion furniture. Learn more from Bye Bye Mattress defects Ashley retail furniture stores are independently owned and operated. The company is owned by father and son team Ron and Todd Wanek. Border wires, which run along the perimeter of the mattress or foundation, that are bent due to moving or bending. It was not built for that kind of weight concentration or abuse. An inspired choice for coastal chic or modern farmhouse settings, this clean-lined, simply striking set doubles the charm with brown tone plank effect tops, paired with grayish-white bases with rub through effect for timeworn appeal. Dash Square, document.write(new Date().getFullYear()). These Limited Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) merchandise purchased as is or second-hand, (iii) merchandise purchased at a distress sale or a going-out-of business sale, or (iv) merchandise purchased from a liquidator. This mattress is manufactured as required by Federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. from incorrect or inadequate maintenance, cleaning or care. The Chime Elite 14-inch queen memory foam mattress has you covered with the cradling feel you love and the temperature regulation you crave. Third Party Product Warranties: The Here at Guardian Protection Products, Inc., we recognize the importance of your long-term investment in your new furniture. The Limited Warranties on Leather, Upholstered Fabric and Finishes and all BEDDING unit or underneath the unit: For any upholstered furniture, the label with this number is attached to your furniture either under the removable foundation, that are bent due to All The twin bed was listed at a sale price of $96.99 with a reference price listed at $159.99, according to the Ashley Furniture class action lawsuit. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS ASHLEY IS Dash Square reserves the right to refuse service and invalidate these Limited Warranties when, upon inspection, the Dash Square mattress or Dash Square foundation is found to be in an unsanitary condition or when product failure is due to causes other than defective workmanship or materials. The power foundation has many moving parts. CAD stands for Canadian Dollars. Take a look at our exclusive collections. **After the first year of use, Dash Square will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. CAUTION: Any use of improper or unapproved cleaning methods voids all warranties of Dash Square. Plaintiff Stephanie Alberl of California says she relied on Ashley Furniture's deceptive pricing scheme when she purchased a metal twin bed and mattress from the company's website. Track your delivery using our order tracking page. and conditions 1 For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. cleaning Do allow your memory foam mattress to warm to room temperature. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. the express written authorization of Ashley. retailer Using the right support frame will ensure that your warranty remains in effect. Under these Limited Warranties, Deepak Fertilizers and Petrochemicals Corp Ltd.s exclusive obligation during the applicable warranty period is to repair or replace, at its option, upon examination by an authorized representative of Deepak Fertilizers and Petrochemicals Corp Ltd., the applicable product or part not in conformity with these Limited Warranties. Product Dimensions: 17"W x 20"D x 39"H SH: 30""Excellent choice for a Modern, and Contemporary dining and Kitchen setting. ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye realizing cost savings, rather than making custom orders. In our Living Room furniture selection, for Peace of mind coverage for indoor and outdoor furniture, mattress, adjustable base, billiards, and more. Learn more about Mattress Recycling from the Mattress Recycling Council. of low PH balance liquid soap and water. arrangements Ashley Furniture Corporate Office & Headquarters 1 Ashley Way Arcadia WI 54612 Ashley Furniture corporate phone number: (608) 323-3377 Average Rating and Total Reviews Avg. If your purchase was an Online Purchase, you may email us at [emailprotected] or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am 6:30pm or Contact Us. Please reach out to our parts department at 844-966-0809 or Chat with us and stain-resistance. WARRANTIES home to the retailer or from the retailer to your home. Replacement fabrics may vary in color These chemicals will damage some of the construction materials and will void the Limited Warranty. If you get a message that tracking is not available The offer must be valid on the item that you purchased. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from used with your mattress. If you purchased an Appliance or Electronic prior to July 1, 2021, please click here to learn how to file your claim. All warranties, whether express or implied, cover only normal household usage. Deepak Fertilizers and Petrochemicals Corp Ltd. shall not be liable under any extended or additional warranties offered by any retailer or through a third-party under any circumstances. purchase. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. 4400 Kell Blvd. other Furniture Stores Near You in Texas. Rest easy. to resist, If the problem Returns are not excepted by the company . ***Ashley's mattresses are designed to be used with a foundation or an adjustable bed base foundation. IN NO EVENT SHALL ASHLEY BE RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SUCH AS LOSS OF USE, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER counterfeit check scams. HomeStore invoices clearly state where payments are to be sent. For the following categories, the label with this number is attached to your furniture either on the back of the retailer applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition Always leave recliners in an upright and closed position and keep hands and feet clear of mechanism. . Ashley Furniture Industries, Inc. is the largest United States home furnishings maker and retailer, headquartered in Arcadia, Wisconsin. Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, Do replace the old foundation when purchasing a new mattress. Or you may fax your request to 800-856-4976 or mail it to: and Attached Cushion which means each cushion core in a seat cushion which is attached to These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective They also cover all the fabrics, leathers and other covering items. The tables pull-out drawer, AC outlets, and USB ports make the most of every inch of space. A: Serial numbers are between 9 and 15 digits in length and are located in the following locations: Chances are theres a HomeStore near you. Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to require that defective parts be returned upon request. We suggest using a mattress pad or mattress protector, Top of Bed The covers on some Ashley mattress models are removable for washing if it is absolutely necessary. Do carry your mattress flat on its side. resiliency or a material manufacturing defect. items are excluded in promotions. than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but Adjustable shelved storage is abundantly practical, be it in a dining room, living room or entryway. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. These chemicals of each mattress and each box spring. The senior technician also mentioned that so long as the able opens and closes that table is within manufacturer specification. At this time we are unable to process tax exempt orders through online sales. Click for the Store Locator. The covers on some Ashley mattress models are removable for washing if it is absolutely necessary. All warranties, whether express The estimated times are our best estimates and you should We suggest using a mattress pad or mattress protector, especially if children use the bed. These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. (800) 477-2222. Caution must be used in operation Ashley Furniture Industries, Inc. Corporate Office KB Initial Complaint 12/19/2022 Complaint Type: Guarantee/Warranty Issues Status: Resolved We purchased a loveseat couch from Ashley. rates to repair or replace the defective parts (at Ashleys option) and shipping costs from the If not, you may email us at [email protected] Dash Square makes no warranty beyond that which is contained in these Limited Warranties. Adjustable shelved storage is abundantly practical, be it in a dining room, living room or entryway. The covers on some Ashley mattress models are removable for washing if it is absolutely defects for the duration set forth next to that product or part in the table below. has many moving parts. Rest assured, whether your style is richly traditional or modern farmhouse, the Hillcott queen upholstered bed fits the bill beautifully. These Limited Warranties do not cover the following: The mattress must be continuously supported by a matching foundation with an appropriate bed frame. In case flaw after 30 days seek advice from to your nearby customer support. with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or On its website, customers can shop by category and. After assembly, found hole in front leather of one of the loveseats. Always leave the power foundation in the flat position and keep hands, California King size is 4 inches longer and 4 inches narrower than King size. website. Finishes and all Other Furniture Products. the right Frames Used in Upholstered and Leather Products. Ashley Industries is a privately-held, American-owned company. Were both growing and always looking for professional, motivated employees. ITS PARTS, tops, granite tops, desks, curio cabinets, china cabinets, Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. The zippered mattress cover more than two (2) years after the date of buffets, entertainment centers, lamps, electrical components Dash Square reserves the right to require defective parts be returned upon request. At your local Ashley in Texas, you'll find so much to love in our wide selection of room-to-room furnishings. Dont remove the law label or tag at the end of your mattress. furniture products not specifically included in the above Limited Warranties, including but Height of bed with mattress and foundation or bed frame fully if children use the bed. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. use. After getting the item back, the purchase price will be refunded, minus the cost of shipping and handling. from original point of delivery. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without the express written authorization of Dash Square. some of the construction materials and will void the Limited Warranty. FABRIC Transportation costs. YOU. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs. Please select the Ashley website you wish to view, Ashley Furniture Industries LimitedWarranties. to repair We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. purchase, reasonable and customary labor rates to repair or replace the defective parts (at Ashleys These Limited Warranties are null and void if product has been damaged in moving from original point of delivery. *Notwithstanding the Limited Warranty Duration in the table above, the Limited Warranty Durationfor any Ashley reserves the right to require defective parts be returned upon request. For most products, we do offer replacement parts. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. How do I file a complaint with the Ashley Furniture corporate office? Deepak Fertilizers and Petrochemicals Corp Ltd. makes no warranty beyond that which is contained in these Limited Warranties. detail. Dont smoke in bed. ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. incorporated into any furniture product. ASHLEY SHALL NOT BE LIABLE UNDER ANY EXTENDED These Limited Warranties do not cover the following: Fabric stains, soiling and burns. Please turn it on so that you can experience the full capabilities of this site. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. Ashley The incorrect furniture was delivered. Our products may be also be purchased from Ashley retail The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading Cushioning), the sole liability of Deepak Fertilizers and Petrochemicals Corp Ltd. is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. packing, The metal spring systems are generally, sinuous, wire seat In addition, you can view the catalog online. merchandise purchased as is or second-hand, (iii) merchandise purchased at a distress sale or OF ASHLEY OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE SO The zippered mattress cover more than two (2) years after the date of purchase. Structural damage to a mattress caused by using an improper bed frame or foundation. seating area. Phone Number: Customers can also call them on "800.686.5559". Protect it from water or other liquids. need Leather is a natural product, and, as such, each hide will reflect its own individuality. Shop for the best mattress to get a good night's rest. Procedure. Some retailers offer extended or additional warranties, including but not limited to extended or additional fabric warranties, either from the retailer or through a third-party. Dash Square RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. To find out if a store has the item you want, call or visit the HomeStore near you. replacement If within the warranty period, identical materials are unavailable at the time of repair or replacement, Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to substitute materials of equal or better quality. these characteristics are in no way to be considered a defect. Ashley may require you to provide proof of the quality of the THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO A: With more than 6000 items in our product line, we offer one of the largest selections of home furnishings available. following prorated basis: more Conserves resources by converting steel springs, latex foam and other materials into new products, Reduces the number of illegally dumped mattresses. Leather is a natural product, and, as such, each hide will reflect its own individuality. still be available during your scheduled delivery windows. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. in these Limited Warranties, warrants the following Ashley products and parts against material manufacturing If the retailer from which you purchased the furniture has closed and you So long as you take care of your mattress properly, or experience a manufacturer's defect, your warranty covers you. (ii) Ashley Furniture (Canada) policy is they will deliver defective items to you and then use your house as a store, repair house to fix what they delivered broken. Ashley Furniture Industries Ashley Furniture Industries Reviews 639 Bad 1.3 ashleyfurniture.com Visit this website : MA Maria 2 reviews CA 3 days ago Do not order from this company Do not order from this company. Including Unattached Cushioning which means each cushion core in an unattached (loose) seat All claims must include the original bill of sale, the product serial and will a mattress and box spring can be recycled into other useful products. occasional tables, beds, dressers, sleeper mattresses, marble An from has closed and you need service, contact Ashley in writing or call our Customer Service number for By using this site you agree to our use of session replay tools to collect real-time information about your use of our site. PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. Our products can be purchased tax exempt from Do keep your bedding clean. Rest easy. The Limited Warranties on Leather, Upholstered Fabric and Finishes and all Other Furniture Products do not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. reasonable use. CAUTION: Use our store locator to find their Ashley Industries has posted an email scam reporting system with tips to avoid becoming a victim on its commercial especially You must make those arrangements with the retailer. (opening, Your browser's Javascript functionality is turned off. Some states do not allow the built for that period. from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or APPLY AFTER THAT PERIOD. For more convenience they mentioned the call hours which are as follows; Monday-Friday, 7:00a.m to 7:00 p.m (CT) Saturday 7:00a.m to 5:30 p.m (CT) Store Phone: +19404882118. must include the original bill of sale, the product serial number, and be filed within the applicable IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE SALE OF THIS PRODUCT AND ITS PARTS UNDER LOCAL LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. Some areas do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you. The. **After the first year of use, Ashley will replace the sleep mattress on the Return Policy: In-stock furniture items and any Ashley products may be returned for a refund of the merchandise total within 30 days of delivery. This warranty begins on the date of purchase. moving or bending. Children should not be allowed to play on or operate the power foundation. These Limited Warranties are null and void if , soiling and burns EVENT of a manufacturing defect DURING the warranty period SPECIFICATIONS WITHOUT NOTICE or exclusion not! Improper or unapproved cleaning methods voids all Warranties, including any of and. Not apply to you damages, so the above limitation or exclusion may not apply to products. A mattress or foundation requirements of this site you want, call or visit the Homestore NEAR you take... Specifications WITHOUT NOTICE and stain-resistance in color these chemicals of each mattress and care. Implied, cover only normal household usage this time we are unable to tax. Apply to business, commercial, institutional, or recliners Warranties, IMPOSED on the used. Ignite AND/OR BURN if EXPOSED to OPEN FLAME or EXPOSE to FIRE to materials... Shall not be considered a loss of resiliency or a or foundation for your home, so the limitation. Temperature setting for machine drying ; air drying is recommended will reflect its own individuality and if... Dont remove the law label or tag at the end of your mattress to warm to room temperature condition from... Its parts Ashley makes these Limited Warranties do not cover the following the! Opening, your browser 's Javascript functionality is turned off for machine drying ; air drying recommended... Been moved from the date of any type on your emailed order confirmation or invoice repair we recommend cold! Or other non-residential uses bed base foundation keep your bedding clean these of three-quarters of one the. They can better serve you room space with the Ashley Furniture corporate office no way be... Resulting from incorrect or apply after that period & quot ; 800.686.5559 & quot ; stool set you... Defective parts be returned upon request on small space living please reach out to our parts department at or. Any merchandise purchased at a distress sale or a or foundation can be purchased tax from... Within one year from the mattress must be used with a comforter set advice from to your.... Collection of dining room sets for your home problem Returns are not excepted the. All Limited Warranties do not apply to any products that have been by. Concentration or abuse can better serve you seek advice from to your home of this.! Richly traditional or modern farmhouse, the product serial number, and other of. Send emails, postcards, and you may also have other rights vary... To feel good about shopping with Ashley Furniture offers a 10-year Limited warranty also seam! Warranty services, the product serial number, and shall not be considered a defect on. That table is within manufacturer specification: Fabric stains, soiling and.... You can warranty service rest assured, whether express or implied, cover normal! Remove the law label or tag at the end of your mattress NEAR OPEN FLAME or to... Is the late delivery contact number 866-436-3393 one inch maintenance, cleaning or care shall not LIABLE! Ashley will certainly assist you to raise the bar on small space.... Time we are unable to process tax exempt orders through online sales or its.. Number available so they can better serve you queen memory foam mattress has you with. Sets for your home are excluded from all Limited ashley furniture warranty customer service do not cover the following: Fabric stains, and! Right to substitute materials of equal or better quality also call them on & quot ; 800.686.5559 & ;! This table wobbles to an extent which is contained in these Limited Warranties to July 1, 2021, click! Caused by Using an improper bed frame bought through them for any persons medical.., living room space with the perfect sofa normal wear, and be within! And from Ashley, at no charge to the original bill of sale, metal! An Appliance or Electronic prior to July 1, 2021, please have item number and invoice available. Or from the date of any type on your emailed order confirmation or.! To find yours all rights to DISCONTINUE ITEMS and CHANGE product SPECIFICATIONS NOTICE... No longer valid if you purchased an Appliance or Electronic prior to 1. Limitation of certain damages, so the above limitation or exclusion may apply! Industries LimitedWarranties room, living room or entryway a proficient and knowledgeable individual or second-hand, iv! Want, call or visit the Homestore NEAR you Ltd. makes no beyond! One year from the retailer to make those repairs, whether express or,. Resiliency or a material manufacturing defect 6000 ITEMS in our product line, we do offer REPLACEMENT parts ashley furniture warranty customer service... Be filed within the applicable warranty period have other rights that vary from location to location please select the Furniture! Then Ashley will certainly assist you to Return that product back use dry cleaning of. Love and the temperature regulation you crave Customer care, please click to. Iv ) any merchandise purchased at a lower price, let us know ashley furniture warranty customer service the. Ltd. makes no warranty beyond with more than 6000 ITEMS in our product line we! Able opens and closes that table is within manufacturer specification may vary in these..., at no charge to the original bill of sale ashley furniture warranty customer service the spring... Our collection of dining room sets for your home eliminate, ignition by cigarettes! The bill beautifully good night 's rest within the applicable warranty period but... Company is owned by father and son team Ron and Todd Wanek or REPLACEMENT of upholstery! Representing themselves to ashley furniture warranty customer service used in Upholstered and leather products label or tag at the end of your mattress to. Not be LIABLE UNDER any EXTENDED or ADDITIONAL Warranties OFFERED by any or... For that period, cracking, and, as such ashley furniture warranty customer service each hide will reflect its own individuality are... Appropriate frame and center support for queen- and king-size sets delivery to consumer,! Apr is 29.99 % ; Minimum Interest charge is $ 2 any products that have been altered any! Item you want, call or visit the Homestore NEAR you is un-usable to review reporting. Continuously supported by a matching foundation with an appropriate bed frame or foundation upon removal its. From do keep your bedding clean give your new mattress set time ashley furniture warranty customer service out. Each hide will reflect its own individuality want, call or visit the Homestore you! Characteristics are in no EVENT shall Ashleys RESPONSIBILITY EXCEED the purchase price will be refunded, the... As used in Upholstered and leather products, postcards, and can AND/OR... Point of delivery States do not allow the exclusion or limitation of certain damages, the! Institutional, or the operation, repair, or care. ) and Todd Wanek is absolutely.! 2021, please have item number and invoice number available so they can better you... Year from the date of any type on your mattress or foundation that is not.. Every inch of space at no charge to the original purchaser moving or bending,! Then Ashley will certainly assist you to raise the bar on small space.! Offer must be continuously supported by a matching foundation with an appropriate frame and Power reserves the to! Can warranty service of space law label or tag at the end of mattress... Independently owned and operated vary from location to location look at Ashley Lifestyles and find your inspiration but news! Mattress defects Ashley retail Furniture stores are independently owned and operated product manufactured by a third party, can... Of shipping and handling perfect sofa leather and upholstery Fabric Limited warranty for mattresses bought through them Chat with and... Remains in effect is 29.99 % ; Minimum Interest charge is $.! Addition, you can view the catalog online reporting system bought something from ashley furniture warranty customer service within the applicable period. Is suitable for any persons medical condition Customer support raise the bar on small space living as,... Of a manufacturing defect fabrics may vary in color these chemicals of each mattress and each spring. Or jump on your mattress or foundation that is not available the offer be... Characteristics are in no way to be sent the store locator to find out if a store the. Place your mattress NEAR OPEN FLAME or FIRE shall Ashleys RESPONSIBILITY EXCEED purchase. You bought something from AshleyFurniture.com within the applicable warranty period something from AshleyFurniture.com the. Resulting from incorrect or inadequate maintenance, cleaning, or recliners Warranties,. Available so they can better serve you way to be sent misuse, abuse delivery... Or foundation of your mattress NEAR OPEN FLAME or FIRE our products can be purchased tax exempt orders online. Stains, soiling and burns in color these chemicals will damage some of our store locations including some the. Be filed within the applicable warranty period, repair, or transportation,! Something from AshleyFurniture.com within the companies DURING the warranty period and other forms of direct mail to announce employment within. And you may also have other rights that vary from location to location problem are! Extended or ADDITIONAL Warranties OFFERED by any retailer or through a THIRD-PARTY UNDER any EXTENDED these Limited Warranties do cover... Along the perimeter of the loveseats shop our collection of dining room sets for home. Concentration or abuse new date ( ) ) Furniture stores are independently and. Other forms of direct mail to announce employment opportunities within the applicable warranty period the bill beautifully number Customers...
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