If you encounter a bug we don't describe above, let us know, and we'll try to find a solution and add it to the list. This USB-C to USB-C cable supports 20Gbps transfer speeds, 5A/ 20V power, and USB 3.1 and USB 3.2. If not, reinstall SteamVR. Any idea on how to fix this maybe?? If you cant access the menu you can also hold down the power button until the headset turns off, and then turn it back on again. If you are using new batteries, we would recommend trying out a different pair on your controllers to see if that resolves the issue. Please check that your headset and sensor are connected." . Rather, it may suggest problems with your PC power, the current software build, or the link cable. Try rebooting your PC, closing down all VR applications etc. Lmk if there's any way I can further help in debugging this. Return requ Just keep in mind that you may also need an adaptor for your computer if it doesn't support USB 3.1 or 3.2. Never carry your headset around in direct sunlight and never store the headset out in the open where it might be exposed to direct sunlight. New comments cannot be posted and votes cannot be cast. Drag the two txt files into the comment box here. Oculus quest pending hardware issue. Rift S issue in Get Help yesterday; HELP! For more information, please see our Heres an article with 7 ways you can overcome VR motion sickness. Hello, Everyone. Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode. RESULTS. If I'm a UE4 developer - could my engine version somehow cause this crash? You have a pending hardware issue that is preventing you from entering VR. At only 6.6 feet, you're much more likely to unplug for room-tracking titles, but for seated experiences, you'll have unparalleled graphical performance. Didn't fix it. Facebook issued a software update to account for the latter problem, but you might still want to avoid using your Quest around large mirrors and/or small string lights if youre experiencing tracking problems. Harry has been covering the VR/AR industry since 2019. https://github.com/LibreVR/Revive/wiki/Troubleshooting#im-getting-an-entitlement-error-or-oculus-rift-not-found, https://github.com/LibreVR/Revive/releases/tag/1.2.0-beta3, https://github.com/LibreVR/RoboRevive/releases/tag/v1.1, Press WinKey + R to bring up the run dialog. and our I want to send a support ticket asking about it, but whenever I click on the support page it doesn't do anything. Smears and fingerprints on the Quests four external tracking cameras might be an issue. Try these methods, Facebook Oculus Quest 2 VR Headset Latest Edition Leaks With 2K Per Eye Res. Heres our guide to common problems with the Oculus Quest and Quest 2, along with basic troubleshooting, care, and maintenance tips. I have also unplugging all the cables from the rift and sensorsand plugged then in different USB's still no luck. Occasionally the guardian system or headset tracking might act up and be a bit inconsistent. Everyones eyes are different and adjusting the IPD setting helps set the lenses at the best distance apart for your eyes. Performing a factory reset will reset all of your settings, and you will have to pair your devices again. to your account, I injected using the Revive taskbar icon, and when it launches I get "Hardware Error, You have a pending hardware issue that is preventing you from entering VR. In the meantime, we also suggest sending a support ticket to Oculus directly. Twice the data transfer, half the length: Make sure that your Quest software and your PC software. Already have an account? To do this, hold down the power button and select Power Off or Restart. 58K views 2 years ago This simple hack will allow you to force oculus link to work on unsupported hardware. There are various ways you can clean off the corrosion from the connectors. Oculus Quest 2 controller can stop working due to different reasons. Heres how it works. If the image is still blurry or you still feel uncomfortable after adjusting the IPD, make sure the Quest is fitted correctly. A tiny scratch on your lenses will look like a large scratch in VR, so take caution. Issues with the Quest headphones and mic while using Oculus Link have been a dime a dozen during the beta, and each version of the software has its own quirks. **The Oculus subreddit, a place for Oculus fans to discuss VR.**. Quest 2 default head strap horrible - 10 minutes usage Quest 2 users with Skyrim VR here, how do you navigate Quest 2: You have a pending hardware issue that is Quest 2 not connecting to Android but to iOS App. For starters, the headset wont operate properly when outdoors, especially on sunny days. in Get Help Friday You can read more about IPD in our beginners guide to VR. Came to play link today, the above error pops up. The Quest 2 also has an optional, more comfortable strap called the Elite Strap. Valve Corporation. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you installed Oculus Home to another drive you will need to update the command with the correct file path. Hi all, Every time I try to boot into Asgards Wrath I get this issue: "You have a pending hardware issue that is preventing you from entering VR. If youre new to VR, it can be a bit difficult to figure out what the problem is when something goes wrong. On the original Quest, the lowest part of the strap should sit fairly low down on the back of your head, and not be sitting up high on an angle. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. By clicking Sign up for GitHub, you agree to our terms of service and To start, replace the batteries of your controller with a new pair and see if the light on your controller comes on. Hi, i have had my rift for some years, but now after i move to a newapartment i can't get my rift to setup. In most cases, this issue occurs due to the battery not being able to make proper contact with the positive end of the connector. Week old Oculus Quest 2, everything worked fine and dandy, including link. For that, see this guide for more information. Either way, these cables offer an array of reliable, tested options for successful PCVR-to-Quest data transfer. Make sure to fully reboot the headset through the power menu, and not just put the Quest into its idle sleep mode. As such, the battery that you might be using may not be able to make proper contact with the connector of the controller which prevents it from working. Tried to uninstall Revive & launch again - still crashing on startup. With each new beta update, Oculus tries to fix the above issues, but inevitably finds new ways to reintroduce the same problemsand even new ones. If you still feel nauseous or uncomfortable while using your Quest, you may just be experiencing symptoms of VR sickness. When i try it just gives me this message " You have a pending hardware issue that is preventing you from starting a VR app. This can also fix the issue in some scenarios and your controllers may start working again. Click and run " oculus -driver.exe" and let the process complete. This works in most cases, where the issue is originated due to a system corruption. If the problem persists, move to the following method down below. You can often claim your warranty and get a new pair of controllers. Any ideas why? New York, I keep getting a youhave a pending hardware issue, when i click to go to device settings it shows the oculus is connected, but controllers are off. Freezes and shuts down oculus meta quest 2, Controller forward movement won't work properly, caused by Blade and Sorcery, Quest 2 won't charge through Link Cable to PC. You signed in with another tab or window. Week old Oculus Quest 2, everything worked fine and dandy, including link. If youre experiencing any kind of bug, inconsistent performance, or errors popping up and you cant seem to figure out why, a full reboot of your headset will usually do the trick. This is because the sizes of the batteries can vary from one to other. He comes from a technology and gaming background, with experience in creative writing, editing and journalism. The Quest operating system can be a bit delicate at times and sometimes it just needs a reboot to get back to peak performance. Absolutely nothing has changed and Ive reset, rebooted both devices multiple times, reinstalled the oculus app on my PC, updated drivers.nothing works. I use Riftcat to wirelessly connect my oculus quest 2 with Steam VR. *pending hardware issue I'll keep this short and sweet. Make sure to fully reboot the headset through the power menu, and not just put the Quest into its idle sleep mode. Tried to search google but only came up with posts years old with solutions Ive tried but did not work for me. In such a scenario, you can reach out to Oculus customer support and fix the issue with them. Compare your computer specs against the minimum requirements. For the people who prefer RoboRevive, I've released a new version: https://github.com/LibreVR/RoboRevive/releases/tag/v1.1. Wait for it to complete and check if the problem still occurs. I have tried restarting, I have injected into the shipping.exe file as was said in another issue/thread. Click on it to play it. I have a gaming laptop with 1050 Ti and Intel I7, but I've seen dozens on YouTube run it well without any problems on the even worse specs, including laptops (I have ASUS ROG GL753VE). If you don't see these prompts or have any other problems, try the following: Many users complete the above steps without issue, and even successfully connect their Quest to their PConly for the program to crash, sometimes after only a few seconds. (1971055)"??? Next, try plugging your Oculus Link into a different USB 3.0 slot. An agent will be able to work with you directly on this, so that we can find a resolution. To do this, take a small piece of aluminium foil and place it on the positive end of the controller so that theres a bump to the connector. If your device is a laptop, it's less likely to have the power necessary to be PCVR-ready. Try These Fixes. For a much lower base price, you only get 10 feet instead of 16, but a comparable 5Gbps data transfer speed. Please post your log files after attempting to start Robo Recall, you can do that as follows: Seems like the Injector failed. If your GPU isn't listed in Oculus' table or is listed as "Not currently supported," your device, Within your general Windows options, set the Oculus headphones and microphone as your. If you are using new batteries in your controller, the issue can occur due to the size of the batteries that you are using. If direct sunlight hits the Quest lenses, it can be magnified and burn the screens pixels, causing irreparable and noticeable damage. If youre precise, you can also keep the lenses between numerical settings to further fine-tune your fit. Setting up Meta Quest Link? Sign in I have no AV installed besides Windows Defender (tried to temporarily deactivate it - still doesn't seem to work). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Since Oculus released the Oculus Link Beta for Oculus Quest last year, it has released (as of March 2020) 14 versions of the software, each with its unique fixes but also new breaking bugs.. Please check that your Rift Headset, Rift Sensors, and Oculus Touch controllers are connected." I only get this issue if I try to boot the game through SteamVR. STEPS. i keep getting the error "vr hardware error, you have a pending hardware issue, please check the linkcage blablabla" i can play other VR games fine, anyone got a sulotion for this? By clicking Accept, you consent to the use of cookies. Press question mark to learn the rest of the keyboard shortcuts. This website uses cookies. How to Fix Error Code Maine 15F in Far Cry 6? (I currently have both 4.17.2 & 4.18.2 installed) All trademarks are property of their respective owners in the US and other countries. VR hardware error?! Please remember, you must be signed into the community first to send us a private message. When plugged in (tried 2x 3rd party usbc cable that have worked for years (and one is new) I get the nice green tick telling me all is good. I downloaded and installed steam and steam VR and got some games working on that but I do t want steam as Ive purchased Oculus games. Modify the path if you have chosen an alternative installation directory. In most cases, this issue occurs due to the battery not being able to make proper contact with the positive end of the connector. Considering the much cheaper price point, it's a fair trade-off for more sedentary gamers. The latest OS version as of publication (14.0) recently reenabled access to the mic for chat while playing via Link, as well as added audio settings to the Quest Dash, so we (again) recommend upgrading to the latest OS for the most pain-free experience. Select a game. While most people adjust the tightness via the side straps, you can also adjust the top strap on both headsets for a better fit. Thanks a lot for what youre doing though; its amazing <3. Open File Explorer and navigate to "C:\Program Files\Oculus\Support\oculus-drivers\". Anybody else had this problem? As such, remove the batteries from your controller and check the connectors for any signs of dirt or corrosion. I'm sure I did get it working somehow. If you're plugged into a front USB port, swap to a back portwhich tends to have more powerand see if performance improves. its not perfect but it will work. How to Fix Oculus Quest 2 Controller Not Working Issue? Cookie Notice Facebook recommends keeping it safe in a case. With each new update, we'll try to stay apprised of the latest Link bugs and keep this guide updated with new solutions. You can verify this by checking the light on your controller. I injected using the Revive taskbar icon, and when it launches I get "Hardware Error, You have a pending hardware issue that is preventing you from entering VR. If the batteries are not the problem but you are still experiencing inconsistencies, try the solutions listed above in Tracking and Guardian Problems, particularly cleaning the external cameras, or a full headset reboot. The only recommended way to clean your Quest lenses is with a microfiber cloth. With each new update, Quest owners have struggled to find new solutions to recurring problems like black screens, frequent disconnects, or poor performance. This website uses cookies. Create an account to follow your favorite communities and start taking part in conversations. This can happen due to water damage or any other impairment to the controller. Since the official Oculus Link cable has been sold out on and off for months, trust the one third-party USB cable that Oculus officially recommends. You may want to replace the battery early if you start to notice it playing up. Extended Holiday Return Period: Products ordered November 1, 2022 through January 1, 2023 on meta.com are eligible to be returned through January 31, 2023. Many users ran into this problem recently, and the Oculus Quest subreddit posted the following steps as a solution (keep in mind that we haven't faced this problem, so we haven't tested the solution ourselves): When you're playing select VR games, you'll notice that you're way taller than you really are. All RIGHTS RESERVED. Using baking soda slightly with a toothbrush is one of the ways of removing any corrosion from the connectors. Just curious.. Hey there, we'd be more than happy to assist you with this. The Quest is not designed to work in direct sunlight or outdoor conditions if youre inside, consider closing your blinds slightly to avoid direct light while keeping the area well-lit. Every now and then, give the four cameras located on each corner of the headset a wipe down with a microfiber cloth. Assetto Corsa Shutoko with Rain & Traffic, 4090 with i9 Lets go I saved up for 5 months and now have enough for Press J to jump to the feed. I am getting the exact same error. The issue can arise when the connectors are not clean and have visible corrosion. If the Quest is unable to detect one of your controllers, you may need to replace the AA battery, which is accessible underneath a cover that slips off the front of the controller. We're going to get this resolved for you, we're here to help. You will receive a verification email shortly. Same error as in the last time in the Injector log (LoadLibrary failed to return module handle). How to Fix Discord Crashing Error 404 in Valorant? I keep getting a you have a pending hardware issue, when i click to go to device settings it shows the oculus is connected, but controllers are off. From a hardware component failure to the size of the batteries that you are using, the reasons can vary. If, after the latest update, you find that your Quest doesn't output any sound, or your PC Oculus software doesn't recognize the Quest headphones as an audio device, you're not alone. Future US, Inc. Full 7th Floor, 130 West 42nd Street, I can connect to side quest too. Please check that your headset and sensor are connected. Privacy Policy. Their proximity to your eyes and the nature of VR means that even a minor smear, scratch or mark on the lenses will be very noticeable. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Now Im asking for yourhelp, if you have any ideas that i can try to fix my rift, please share it withme.Thanks in advance for the help. The first thing that you should do when starting to troubleshoot the Oculus Quest 2 controller not working issue is to restart your Oculus Quest 2 headset. Open and run oculus-driver. However, that might not be the case if you are using the original batteries. Kudos! Open the HOME on Steam VR. The Touch controllers emit small lights across their circular rings that are invisible to the human eye but allow the headset to accurately track the controllers. Therefore, restarting your Oculus Quest 2 headset should be your priority. The Quest 2 lenses will snap into one of the 3 available positions, marked by a visible 1, 2 or 3 in between the lenses, one for each setting. This can increase the risk of scratching the lenses while cleaning them, as the dust can create small scratches that cant be reversed and will likely be noticeable when the headset is in use. To factory reset your Oculus Quest 2 headset, follow the instructions down below: Finally, if you have tried all of the methods mentioned above and the problem persists, the issue might be due to a hardware component failure. Did you manage to solve it? Afterwards press the Oculus Home button and go back to the game., Using Notebook with an EXTERNAL video card, Black screen on Monitor / gray screen on Rift. You might even get errors relating to the headset having lost tracking. Disconnect your Quest 2 headset and restart your PC. I'm honestly out of any ideas and I need help. I bought Quest 2 during September and Link cable as well. Please contact Oculus Support directly here, Message: HMD problem detected. Everytime I try to use Official Link Cable (Oculus app states that the connection is stable) I get "You have a pending hardware issue that is preventing you from starting a VR app". There was a problem. The text was updated successfully, but these errors were encountered: You have to restart your PC or the Oculus service at least once after you bought a new game: https://github.com/LibreVR/Revive/wiki/Troubleshooting#im-getting-an-entitlement-error-or-oculus-rift-not-found, Ah, I see you already tried restarting, then you're probably not using the latest beta: https://github.com/LibreVR/Revive/releases/tag/1.2.0-beta3, I already went and got an exchange for the oculus because other than this I had a lot of problems, even with steam games and basic functionality. Both the Oculus software & Revive are installed on the D drive (non-OS HD), if that's relevant. He has a background in medical science and is passionate about all forms of entertainment, cooking, and antiquing. 7 ways you can overcome VR motion sickness, the headset wont operate properly when outdoors, Quest 2 vs Every Oculus Headset Except Gear VR, Oculus Quest 2 Can't Play Oculus Go Apps Compatible With Quest 1, VAIL VR Shares Community Driven Roadmap For 2023, Apple Reportedly Shelves AR Glasses, But Plans Cheaper Headset Model, PSVR 2 Games: Every Announced Project & Launch Titles (Updated 2023), Meta Acquisition Will Help Develop Better Viewing Optics For VR & AR. Virtual reality is an amazing combination of hardware and software, but its complicated nature means it does have a tendency to go a bit pear-shaped from time-to-time. I'm getting some UE-specific logs & dmps etc., can that help debugging this in any way? This message will disappear once the problem is solved. This happens when i try to launch steamvr and games 0 Kudos Share Reply All forum topics i fixes it with setting my steamvr to non beta, i think steam vr home was messing with the game.. While its possible to measure your IPD and correspond that to a setting, most people can often figure out what feels right for their eyes by trial and error. You have a pending hardware issue. You probably just need to install Revive in your Program Files folder instead. Large mirrors can throw this off, as canChristmas tree lights (and other string lights), which appear similar to the tracking ring lights to the headsets camera. The best option to store your headset is in an enclosed case where there is no chance of sunlight hitting the lenses. NY 10036. Your issues may come from a "weak" USB port being unable to handle transferring that much data for long periods. Please click here https://ocul.us/OculusCommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. privacy statement. To do this, follow the instructions given down below: Another potential cause of the problem can be the battery connectors on your controller. GodSpin USB-C to USB-C Cable (opens in new tab) ($30 at Amazon). Check these troubleshooting tips. A full power cycle usually fixes basic and unidentifiable problems. Try launching Oculus games outside of the Oculus app, like clicking the desktop icon of them through the virtual desktop option on Link. (1971055)" i have look in here for help but none of it worked, i have uninstalled both oculus and graphics Cards driver and reinstalled them with no luck. If this scenario is applicable, you can overcome the issue by inserting a small aluminium foil on the positive end of the controller. Anker Powerline USB-C to USB 3.0 Cable (opens in new tab) ($13 at Amazon). If you've used your PC to power an Oculus Rift S, it's very plausible that it should handle Oculus Link demands just as easily. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Oculus Quest Basic Troubleshooting Common Problems, Care And Maintenance, issued a software update to account for the latter problem, read more about IPD in our beginners guide to VR. I know my laptop could spontaneously combust at any moment when it's playing a game, but I'm going to assume it's something to do with the headset as it mentions the sensor. "You have a pending hardware issue that is preventing you from starting a VR app. Try These Fixes. This problem can be attributed to multiple different sources but is most likely related to your computer's hardware. Man i never thought about reseting my computer you allmost as helpfull as calling my internet comapny to tell me to run a powercycle on my modem. Still totally fine to play other games though on the quest 2 itself. After that, insert your battery and make sure it makes contact with the aluminium foil. It may have just fixed itself but I remember uninstalling and reinstalling installing etc. You can read about that here. Start by checking the Oculus Link compatibility page (opens in new tab) for the latest list of minimum VR requirements and supported GPUs. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. This might help with the reliability of the guardian system and the consistency of controller tracking if youre having problems. Any suggestions? Once the corrosion has been removed from the connectors, insert the batteries again to see if the issue has been resolved. Direct sunlight is bad for the Quest in many ways. To do this, hold down the power button and select Power Off or Restart. I have the same exact problem. https://www.youtube.com/watch?v=HtJbcGAzW9E, https://www.youtube.com/watch?v=Lehko-nNVwc, The Oculus Quest 2 can't play the selection of Oculus Go games made available on. Whenever I try to launch a game linked with a cord to the headset (plugged into laptop, adapter, cord and then headset) it comes up with the error message 'You have a pending hardware issue that is preventing you from entering VR. Asher Madan handles gaming news for Windows Central. If this scenario is applicable, you will have to clean out the battery connectors to remove any corrosion from the connectors before trying to insert the batteries. Message: "You have a pending hardware issue that is Please check that the headset and sensor are connected'. I already went and got an exchange for the oculus because other than this I had a lot of problems, even with steam games . Along the same lines, if you store your Quest outside of an enclosed case, you risk dust settling onto the lenses. We tried using in-game calibration options, but they didn't work. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I saw the Revive logs update around the time of launch though, with the same error as before. If the image on your Quest appears blurry, not quite right or simply uncomfortable to look at, you may need to adjust the IPD setting on the headset. Please refresh the page and try again. Just tried that; wasn't sure whether you meant Program Files on the D drive or on the OS drive (C), so I tried both (D:\Program Files\Revive\ & C:\Program Files\Revive) - neither seemed to work (Headset Error). i tried updating the oculus, controllers, windows, usb drivers, all drivers video card etc etc. Visit our corporate site (opens in new tab). In the windows app everything seems ok, connection is good and i get all the green ticks but it just doesn't work. All rights reserved. Have a question about this project? *edit possible hotfix, dont play on steamvr beta. Ive tried rebooting, etc, nothing works. This can happen due to a software bug with the headsets operating system during the bootup phase. Absolutely nothing has changed and I've reset, rebooted both devices multiple times, reinstalled the oculus app on my PC, updated drivers..nothing works. I just bought this game and would appreciate any help, or, if none is available and this game is unplayable on Vive for the time being I'll probably get a refund. Oculus Link Headset cable (opens in new tab) ($79 from Best Buy). So we recommend starting with this exhaustive checklist: You should hopefully see a prompt on the PC software to Add Quest as a device, as well as a pop-up to Enable Link to your connected headset. When i launch the Link connection in the Quest 2 it seems like it's loading something but then i get back at the home screen and in my computer i get the notification of oculus hardware error. Next, try cleaning the tracking cameras. Sign in to comment Even alcohol-based wipes recommended for regular glasses should not be used on the Quest lenses, as it can damage them in ways that arent possible with standard lenses for glasses. Here are some potential causes and general fixes for tracking and guardian problems. were you able to get it working? First, make sure you are playing in an indoor area that is well-lit but not in direct sunlight. Windows 10. ", When launching from SteamVR it's on the RoboRecall window: https://i.imgur.com/bqMvWOq.png, When launching from Oculus Home, it's just a pop-up: https://i.imgur.com/ggVgmDf.png. Thanks for any advice! For me, I think it was because I kept pushing allow for the Oculus to access media and stuff in my computer when actually youre supposed to push deny. Tried it - now UE4 crashes altogether, before even loading the game. Nevermind, uninstalled & reinstalled everything from scratch - it's now all working like a charm w/ RoboRevive. On the Quest 2, the headset has 3 predefined IPD distances, which can be adjusted by nudging the lenses further apart or closer together. One of the biggest hurdles for many users is simply forcing their PC to acknowledge that the Oculus Quest is connected via USB. Restarting the headset can often fix various issues that might have been triggered due to bad bootup. Copyright 2021 UVR Media LLC. Considering we've run some graphically intensive games via Oculus Link, any problems likely can't be attributed to the Quest hardware. How to Fix PlayStation 4 Error Code (WS-37398-0), Microphone Not Working in CS:GO? If I use Virtual Desktop it works fine . Wrote to the support and they just sent me a generic answer which is basically do redownload the Oculus app on windows and try to reboot pc. If all of the above doesnt work, try a full reboot (as outlined above) if you havent already. Well occasionally send you account related emails. 6GB, Fix: "Payment Failed Oculus Store" Error When Buying Games from Oculus, How to Pair Xbox One S Controller with Xbox One Controller Dongle, Cannot get past loading screen in VALORANT? Finally got into Elite Dangerous in VR, what a fucking here's how the 3D billboard for META QUEST was made by UNIT9, The best Table Tennis racket [3d printing]. I cant open any oculus game as it pops up with this error. Let us get started. In addition, all of the games will have to be downloaded again on your headset before you can play them since they are removed during the reset as well. preventing you from entering VR. For example, when we tested out Arizona Sunshine, the device pegged us at 15 feet, and our field-of-view was sticking out of the roof. From a hardware component failure to the size of the batteries that you are using, the reasons can vary. Black screen inside Oculus Q2, sound of the game is working. Please check that your headset and sensor are connected." CAUSE Hardware related, missing signalling from periphery / devices RESOLUTION This message is a generic hmd-related (Oculus Rift) issue. i keep getting the error "vr hardware error, you have a pending hardware issue, please check the linkcage blablabla" i can play other VR games fine, anyone got a sulotion for this? Everytime I try to use Official Link Cable (Oculus app states that the connection is stable) I get "You have a pending hardware issue that is preventing you from starting a VR app". Have you got any basic troubleshooting tips that we missed? Likewise, sometimes the quality of controller tracking can decline as the battery gets close to depleted. I have also unplugging all the cables from the rift and sensors Idk if this helps you guys but I hope it does. Would gladly provide any further info that may help. In some scenarios, your Oculus Quest controllers may stop working because of a software issue. A full . Windows Central is part of Future US Inc, an international media group and leading digital publisher. META QUEST. Freezes and shuts down oculus meta quest 2, Error OVR88948175 with multiple users on one PC. Maybe you've been waiting for the official Oculus Link cable to come back in stock, or perhaps the cable you bought hasn't given you the performance you expected. On the PC screen I get the error: "You have a pending hardware issue that is preventing you from entering VR. When i try it just gives me thismessage "You have a pending hardware issue that is preventing you from starting aVR app. Already on GitHub? If not, open Windows Device Manager on your PC and check your USB power saver settings; disable any power saving if necessary. Sorry if this is worded weirdly, not entirely sure how it all works yet.. Message: "You have a pending hardware issue that is preventing you from entering VR. For anything beyond that, you're going to want to try and maximize your VR performance generally. Came to play link today, the above error pops up. GeForce RTX 3050 ti is a compatible graphic card to use the Oculus Quest 2 in a laptop? If your controller does not light up at all, it is likely the controller might be dead due to a hardware issue with the Oculus Quest. Once you do that, Quest 2 will perform a factory reset. This happens when i try to launch steamvr and games. I tried contacting the Support team and I've sent them my headset, waited for 2 weeks, recieved it today and still, the same problem. Espaol - Latinoamrica (Spanish - Latin America). We have compiled a list of numerous methods down below that you can implement to mitigate the issue for yourself. Oculus Quest 2 Won't Turn On? On the original Quest, the headset has a fully adjustable slider found on the bottom left. I bought Quest 2 during September and Link cable as well. Last edited by VR-Pontus ; Nov 23, 2017 @ 6:34am Showing 1 - 5 of 5 comments max May 30, 2017 @ 9:29am This physically changes the distance at which the lenses sit apart from each other in the headset. Be sure you uninstall the current installation of Revive first. Please check that your headset and sensor are connected." mentioned this issue Fake base station support not working with ALVR/Revive on Quest (alpha 5) polygraphene/ALVR#324 Sign up for free to join this conversation on GitHub . adjusting and configuring the headset best for glasses wearers. in Get Help yesterday; Oculus Rift - Oculus has detected a hardware issue that is preventing you from setting up your Rift. I also encountered this; purchased RoboRecall via the Oculus app yesterday, restarted both the Oculus service & my machine, using the latest Beta (currently 1.2.0.5) - still getting the aforementioned Headset Error when trying to run RoboRecall in any way (either via the Revive UI or by Injecting it). Oculus Quest 2 Controllers. If inserting an aluminium foil on the positive end of the controller does not fix the issue for you, the issue may likely be due to bad batteries. When you purchase through links on our site, we may earn an affiliate commission. Copy-paste the following link C:\Program Files\Oculus\Support\oculus-drivers; and hit Enter. This website uses cookies. It should acknowledge the connection instantly; if it doesn't, one of many issues could be the cause. After your Oculus Quest headset boots up, see if the issue still occurs. Oculus Quest 2 controller can stop working due to different reasons. devices, This message is a generic hmd-related (Oculus Rift) issue. Try searching your Oculus Quest settings for the "Enable Link" option. other vr games works fine why wont this one? Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. Oculus has dealt with manufacturing shortages for its official Link cable, and it rarely goes on sale one country at a time, only to quickly sell out again. You can download Restoro by clicking the Download button below. Infant remember now it was so long ago and no longer have my quest. (see gameplay footage) Get $45 off YouTube TV. To fix this, you'll have to disconnect your headset and then reconnect it to your PC and relaunch the game. Close the Oculus application and follow the steps: Press the Windows key + R to open the Run command. Its tempting to quickly clean your Quest lenses with your shirt, but we would strongly advise you not to. If you have already tried replacing the batteries, move to the following method down below. I have the same problem. Microsoft News Roundup: Surface Duo 3, Apple apps on Windows 11, Teams Premium, and more, I tried using the Windows Dev Kit 2023 as my primary PC, heres why you shouldnt, The NinjaBike Messenger Bag could be the next great exotic gear piece in The Division 2, Roccat Syn Max Air wireless headset review: An affordable charging dock for gamers. "You have a pending hardware issue that is prevent You have a pending hardware issue that is preventing you from starting a, I can't move a new created camera without move all the world. Get the best of Windows Central in in your inbox, every day! If you can get your hands on it, it provides the best 3.0 USB option because its 16-foot length ensures you can still move around without disconnecting from the PC, which restless Quest users will prefer. And if you wear glasses, read our guide on adjusting and configuring the headset best for glasses wearers. Please check that your headset By clicking Accept, you consent to the use of cookies. However, exposure to direct sunlight also poses a risk of permanent damage to the headset too. This way, we'll be able to gather some account information from you so we can see what's going on. Please contact Oculus Support directly here MORE INFORMATION Before joining Windows Central in 2017, Asher worked for a number of different gaming outlets. This should resolve any battery size issue which might be preventing the controller from working at all. In such a scenario, you can mitigate the problem by factory resetting your headset. Mirrors and small string lights, such as Christmas tree lights, can also confuse and interfere with the Quests tracking system. By clicking Accept, you consent to the use of cookies. Since Oculus released the Oculus Link Beta for Oculus Quest last year, it has released (as of March 2020) 14 versions of the software, each with its unique fixes but also new breaking bugs. This article should cover the most common (and frustrating) issues you may face while setting up or using Oculus Link, and the latest solutions for how to fix them. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This is because the battery does not provide the required charge for the controller to function as it is not making any contact. Let us know in the comments below. I'm honestly out of any ideas and I need help. and sensor are connected., Hardware related, missing signalling from periphery / i tried updating the oculus, controllers, windows, usb drivers, all drivers video card etc etc. In addition, you can also try switching the batteries of your controllers. (1971055)" i have look in here for help but none of it worked, ihave uninstalled both oculus and graphics Cards driver and reinstalled themwith no luck. Thank you for signing up to Windows Central. You've finally managed to get Oculus Link to work, but maybe you're unhappy with the performance of your PC VR games.
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