It could be due to a low battery. Also radio screen tends to go blank and have to restart car to fix. I guess Ford is waiting for a fatality?!?! While driving approximately 70 mph, the power steering failed. The contact then stated that he heard a grinding sound while making left or right turns. Issues. Battery has been replaced every year. A number of drivers have described their experiences online: The auto defect attorneys at Gibbs Law Group have over 20 years of experience representing drivers against major vehicle manufacturers such asHonda,General Motors,Hyundai,Toyota,Kia, andFord. The support bracket for the . My 2013 Explorer was barely out of warranty when I went to them and they gave me no help at all. They could never figure out what was wrong with it. 18 problems related to steering noise have been reported for the 2016 Ford Explorer. The most recently reported issues are listed below. Needless to say I replaced all four with Michelin's because the 2 tires I replaced at 12,500 miles were showing significant wear. This issue occurred on the three (3) subsequent days until the vehicle had idled for a period of time. Malfunction" faults appeared on my dash display. In this guide, we explain the power steering assist system and look at what could be causing the problem. There was a light which stated the advance steering or something failed. Street driving, hard acceleration, highway speeds - all of it. 3 weeks after I reported this happenings, I was driving in rush hour traffic, on a one lane road and lost all power steering. Otherwise, take it to a local auto repair shop for additional assistance. This part was recalled due to excessive complaints and is fully detailed by Ford. They refused to do anything. If you notice that your steering wheel is not straight, even when driving your car straight at higher speeds, or if your car pulls to one side, you may have a wheel alignment problem. They replaced the hub bearings, but said there were no additional errors for the vehicle. Its imperative that you run that vehicle through every single scenario that it would go through on a daily basis. The gas tank does not work, so I can not see how many gallons of gas I have left. Some drivers are inquiring about a Ford Explorer Power Steering Lawsuit. If this sensor goes bad and shows the wrong angle, it will cause the power steering assist error message to appear. Theres a horrible blind spot in front passenger side. the rack and pinion it cost me 1300 dollars. Typically, when the fluid is low, you will have to work harder to turn your vehicle. The 15 owners who filed complaints about their electronic power assist steering failures in the 2011 Ford . But complaints continue to roll in. Also paint was bubbling on the hood. If the power steering assist fault message appears on your dashboard, there is a fault code stored that tells why the light is on. Last year it recalled the 2020 Explorer 10 times. 2023 CBS Broadcasting Inc. All Rights Reserved. My husband and I both started calling around, not trusting what we'd been told by the dealership, and we learned that this part was on back order and Ford Parts was in the process of shipping 250 nationwide but most were already claimed. Warning light came on "Service Advance Trac" "Steering Loss" and the steering wheel locked up. My 2016 Explorer has been the biggest POS I've ever owned. Already had to get new tires have work on transmission. They test drove it and inspected and said they could not find anything wrong. So, when it came time for our summer vacation we actually considered renting a car because we still didnt think it was right. The vehicle was driven to flagship Ford (850 fern drive, baldwin, wisconsin 54002, (715) 684-4520) where it was diagnosed that the power steering unit was faulty and needed to be replaced. The safety of me and my family could have been put at risk if the steering failed on the highway. Over looking all other complaints, looks like Im not the only one with the 2500$ bill . Pulled over and turned off the car for a few minutes, when restarted it appeared to work fine. . Extremely dangerous situation. Cooler do not work and sometimes gets super hot. But there are some issues that you really need to be on the lookout for if you are considering purchasing this year of Explorer. I had the truck towed to Quirk Ford in Quincy Ma. RELATED: 4 Signs of a Bad Steering Angle Sensor. Ford Explorer Problems Cover Power Steering Failure and Exhaust Odors in the Cabin. Steering rack failed and I was unable to steer the vehicle. To avoid this, listen closely for any grinding of popping noises while test driving and ensure that the steering is able to fully lock in each direction easily as well. One small mistake can quickly create larger problems that will cause the repair bill to skyrocket. The issue extends to 2014, with 264 power steering complaints on file. The initial investigation launched in 2016, and was closed in 2017, a couple months after the current investigation was launched the same year. 2017 Explorer is not as good as my old 2005. Would have been nice if they figured it out while still under bumper to bumper warranty. The power steering on my 2016 Ford Explorer completely stopped working while driving with two children in the vehicle. Please also check out the statistics and reliability analysis of the 2016 Ford Explorer based on all problems reported for the 2016 Explorer. 1.2 million 2011-2017 Ford Explorer models were recalled due to an issue that causes a loss in steering control, increasing. CSK&D is investigating reports that certain models of Ford Escape and Explorer models experience power steering issues. A new car loses value the second you drive it off the lot. The vehicle was not yet repaired. This investigation includes roughly 83,000 units from the 2011 model year Explorer. Unless you get very familiar with all of the options on the touch screen it's hard to use other than the radio. The two front windows stick 3/4 of the way when cold. Rack and pinion making crackling noises My safety still at risk if I continue driving Yes the dealer ordered the part but is unavailable due to back order. When you're ready to buy your next car, CoPilot helps you make sure you never get taken advantage of at the dealership. The steering locked up and I nearly hit the side of the house. The Explorer recall is for a steering issue. This is usually accompanied by rough idling, difficulty starting, stalling, and other engine troubles. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. How to avoid: This issue is quite prevalent among owners of the 2016 Ford Explorer, and it is especially concerning because it could put drivers in peril. The vehicle was not repaired. The check engine light comes on after the vehicle drastically loses acceleration while driving. tends to be a pretty straightforward process: you pump the oil fluid out of the power steering fluid reservoir, then refill it with fresh power steering fluid and replace the cap. Tire pressure fine and temps up to 35 deg. It also needs a seat heater and blend door actuator for passenger side. Driver-assist features are supplemental and do not replace the driver's attention, judgment and need to control the vehicle. We don't sell/share your email. And 2015, with over 230 complaints. This is in addition to 11 recalls for the 2016 model. I have mechanical experience and thought it was an axle. The contact was informed that the steering rack and pinion was faulty and needed to be replaced; however, the parts needed to repair the vehicle were on backorder. 2016 Ford Explorer, around 40,000 miles my complained about a noise coming from the steering and I never heard. Needs radiator replacement, headlight reassembled, body damage fixed, oil changed, suspension fixed, brakes and brake pads need done, need new tires soon, overheats, catalytic converter needs replacement, fuse number 43 needs replaced. We bought our 2016 Ford Explorer in 2016. Without it being fused there is potential for a short circuit which can lead to a fire. To whom it may concern the rack and pinion in my 2016 Ford Explorer fail 3 times one before I bought my truck from the dealer the person who trade it in was because of the rack and pinion. 5 Symptoms of a Bad Wheel Alignment (Why you should fix it), 7 Symptoms of a Bad Serpentine Belt (& Replacement Cost), Service Brake Assist Meaning, Causes & Fixes, 6 Signs Of A Bad Power Steering Pump and Replacement Cost, 3 Types Of Power Steering Fluid And How to Change It, Steering Assist Is Reduced Drive With Care: Meaning, Causes & How To Fix, Electric vs. It's not so much a noise and a sensation, and a slight grinding feeling on the underside of the vehicle. Looks definitely arent everythinglesson learned. Power Steering Fluid Colors What Do They Mean? Connected Navigation: In most car models, you will need to remove the steering wheel in order to access it. While it still has a hydraulic pump to push fluid, it doesnt absorb the energy created by the engine as the older types did. I took it in to a repair shop where they said to fix it would require the rack to be replaced and programmed. Do not buy 2015 Ford Explorer! I've had Fords my entire life and always had major issues with each of them. This final step will ensure that the anything missed on the test drive is covered. Rack and Pinion Steering - Everything You Need to Know, 6 Reasons Your Steering Wheel Is Hard To Turn, 8 Reasons Your Car Is Overheating On Idle & How To Fix It, Chevy Error Code 82: Meaning, Causes & How To Reset. If youre considering purchasing a 2016 Ford Explorer, you need to ensure that there are no mechanical issues that will cost you money and possibly put the safety of your family at risk. The NHTSA is currently running the second stage of an investigation into an exhaust odor reported in the cabin of a number of Ford Explorers. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. Not changing the fluid can cause contamination, making it less effective at completing its job. Second instance was in mid may 2021. He has been working as a car mechanic for over 10 years, and the majority of them specialized in advanced car diagnostics and troubleshooting. At the end of our guide, we cover the approximate costs of repairing the system based on what must be dealt with. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. The only warning was a message on the dash saying "lane keeping syst malfunction" and "steering assist fault." However, its important to get a scanner compatible with the power steering assist system in your car model. The Explorer recall is for a steering issue. I'll try to connect to my phone several times and have it just go back to my wife's phone. First published on July 19, 2021 / 4:29 PM. Although you can drive with a power steering failure, it is definitely not recommended. ", Ford noted that these particular Explorer models may have problems with a fractured rear suspension toe link that "significantly diminishes steering control, increasing the risk of a crash.". We research hundreds of models each We are lucky the family was not traveling fast on a highway. If your diagnostic evaluation leads you to the pump, you will need to put a new one on. Time to trade for sure. I'm hopeful this all works out. Without great care at low speeds, we would have had an accident already. Symptoms prior to failure - I bought the car used from a dealership. Fortunately, this issue was identified before entering the public roadway where an accident could have easily occurred. Ecoboost base 76k miles had a steering rack failure . This involves Explorer SUVs built from 2013 to 2017. Dealer couldn't find the problem. How Much Does It Cost To Replace An Alternator. another rack and pinion I believe that it's an electoral problem from the manufacture. The first thing you should do is check your Explorer's power steering fluid level. The next morning, Dec 23, 2022 while heading down my driveway the faults appeared and I was unable to steer. Ive read reports where people are driving on the freeway when it happens and I could only imagine how that wouldve been like especially since I drive with my child onboard . The contact stated while driving at various speeds, excessive force was needed to steer the vehicle without warning. Failure Date: 08/31/2018. 2015 Ford Explorer bad quality and electrical problams. The contact owns a 2016 Ford Explorer. There is a whopping 1,461 complaints on file with the NHTSA. No lights were present at the time of the failure, a Ford dealership had done an inspection on my Steering Rack back on 10/29/2021 that found no issues present. Not the original dealership that we purchased the vehicle from. Ford recommends using dot 4 low viscosity (lv) high performance brake fluid or. Troubleshooting an electrical fault isnt always simple. No warning lights was illuminated. Took the vehicle to the dealer, and they determined that we would need to replace the entire steering gear assembly, at a significant cost. The dealer was not notified of the failure. Ford doesn't stand behind obvious design flaws. Recall for carbon monoxide in the cabin of the vehicle. Certified Automotive Diagnostic Technician. If it seems to show the correct readings and your steering wheel is not straight when driving at higher speeds, you may want to get a wheel alignment. Please force Ford to do the right thing. Good luck to you people looking at this. The power steering becomes really tough and hard to steer. The gas cap won't stay shut. Drivers of 2017 Explorers have reported coolant leak, with repairs costing in the area of $500. As soon as we pulled over the power steering completely seized up. Ask your Ford dealer. It is difficult to see out the side windows. Notifications to owners will begin the week of Aug. 23 and dealers will inspect and replace parts as necessary. Ford recalled 34,939 of its 2020-2021 F-350 Super Duty trucks with a 6.7-liter engine and single rear wheel axle due to a weld issue. First instance was in mid December 2020. I was driving my 2016 Ford Explorer to the end of my driveway when the steering system locked up. The auto defect attorneys at Gibbs Law Group are investigating reports of power steering problems in 2016-2018 Ford Explorers. Power steering is a modern marvel that many of us take for granted. The 2014 Ford Explorer has 28 problems reported for power steering failure. Transmission issues, compute ecu issues, Power takeoff unit replaced. It takes a whole lot of effort to get it going at a decent speed sometimes. The contact stated while driving approximately 70-75 MPH, the steering wheel became difficult to maneuver and then seized. The dealer called me later that day and informed me that the entire steering rack must be replaced and will cost $1750.00. However, you should never work on the hydraulic or electric power steering system if you arent sure what you are dealing with. While driving to the nearest Ford dealer to have it checked out, if failed again. Although mileage is 100K +, car has been well cared for. Even though there is a recall on this model for the power steering, the dealership told me it wasn't due to the recall and . Its now almost 3 weeks in and its still in SC. The 2016 model year has over 325 complaints. If you notice a dashboard warning light or you are having trouble controlling your vehicle, you want to know how to fix a power steering assist fault. But, when you add the exhaust odor investigation to the equation, you might want to just skip ahead to a 2018. As a result an accident can result from loss of steering control. 6 months later, it had to go back to Ford several times, because the backup camera would turn on when driving. If you have your owners OBD2 scanner, you can check the steering angle values from the sensor. How to avoid: This issue is actually related to the power and throttle body issue noted above. red flags to look out for when buying a used car. Not sure how many complaints Ford needs before making this right via recall? 57,500 miles. My power steering, traction control, and terrain management all stopped working in my 2016 Ford Explorer due to a faulty steering gear. For it to be a 300$ core as well, sounds like its still a valuable part broken. This is an expensive fix that owners claim happens at relatively low mileage. Its combination of rugged good looks, capability and practicality helped usher in the modern SUV boom that is prevalent today. 2016 Ford Explorer Owners Report Sudden Failure of Power Steering, a Costly Repair to Look for Before Buying. Ford just kept it for almost three months because they couldn't determine what was wrong with it and now my 3 y' old car has a new engine. The problem with the engine, drive terrain, throttle body, and steering system, including pinions and racks, make this terrain management system bad. Stay away. We search every car at every dealer so you don't have to, we give you data and insights you won't find anywhere else, and we rank every car so it's easy to find the best car at the best price. I have a 2016 Ford Explorer and while driving on a highway, I had several alerts come on the . There is something else leaking but my husband cannot find it all these things happened to it right after the warranty was over. It wasnt until 1951 that power steering first showed up in domestic automobiles. Order issues. Ford Explorer Power Steering Lawsuit Investigation, Gender Discrimination against Transgender and Nonbinary People, Wells Fargo Mortgage Modification Lawsuit. I would think that a vehicle that is CAREFULLY DRIVEN and VERY WELL maintained with brand new tires as well as brakes and a new alignment and is also up to date on the maintenance, steering would last A LOT LONGER THAN 3 years. 2013 Explorer owner - I would not buy another ford. My driver door arm rest is splitting. He said it was in a bad bind. The 2013 kicks off a bad stretch for the Ford Explorer, with the nameplate not really making a full recovery until the launch of the 2018. And to note, we do take very good care of our cars. Both the traditional and electrical power steering systems have pumps, even though they operate differently. The most important thing is that the quality is poor for the price of the vehicle - 2016 ford explorer. I brought it to a Ford dealership and the parts needed are on backorder with no lead time! Ford just announced two recalls involving almost 775,000 Explorer SUVs and another for 2020-2021 Lincoln Aviator SUVs. While the system shouldnt lose fluid, its always wise to double-check. He tried to drive however, the steering became hard to steer. The dealership went to Ford for assistance opened up a case. The failure mileage was approximately 60,000. Remove the sensor by pulling the wire upwards and lifting the other side of its body from the steering housing using a 90-degree pick. A computer module that needed to be replaced at $2,150. Over time this can wear through the insulation making contact with a positive, unfused circuit. gave out two three years later. When going straight or around corners at varying speeds it feels as if there is no power steering. LEMON DON'T BUY ONE terrible gas mileage very disappointed in 2017 Explorer, Horrible gas mileage any factory recalls its a LEMON. Seven problems related to electric power assist steering system have been reported for the 2016 Ford Explorer. All Rights Reserved. Of them, over 550 cover steering issues. If you have a traditional power steering setup, theres a belt running from the engine. If this would've happened while I was driving I would've caused an accident as the roads were icy. The dealer was notified of the failure and informed her that the vehicle was not under recall or warranty. The dealership said it was a "internal electronic failure in the steering rack". May 2015: Almost 423,000 cars can experience an electrical connection failure in their power steering systems. Door keeps falling apart. The initial investigation was based on 2,400 reports, with over 2,000 vehicles that may be connected to the exhaust odor issue.. Look no further. Since 1990, the Ford Explorer has been the vehicle of choice for millions of families. Bad design. (Heres What Causes it). It has generated far fewer complaints and recalls than the 2017 model. Waiting to hear what the dealer says now. 1 Steering Is Tight problem Failure Date: 02/13/2021 My frustration is my input was not requested for this. In both instances, the pump is the least likely part to fail, but its not impossible. Vehicle was towed to dealership and reprogramming was attempted with no success. Loved it for so long but was being repaired constantly. If youre lucky, you can fix it by replacing a fuse or adding power steering fluid, which can cost you under $10. Luckily, many used models sport the same great features as their new counterparts. They went back to Ford and Ford said this is final, we are doing no more. Please also check out the statistics and reliability analysis of the 2016 Ford Explorer based on all problems reported for the 2016 Explorer. This prediction is based on data from 2020, 2021 and 2022 models. If that had happened on the interstate, no telling what could have happened. . Handles horrible on water or ice. after I purchased my truck, I replace. Wish it wasn't the case. Complaints are similar and involve a sudden lack of power or rapid deceleration that requires owners to take their vehicles down to a Ford dealer for a full diagnosis of the issue. I am out of warranty and the dealership has not called me back. The explorer's in this year range have had many problems with the steering gears having internal failures that require the rack and pinion to be replaced. Vehicle has only been inspected by a repair shop. Which, up till now I thought was a pain in the ass! This includes the 2011 . Shipping isn't a huge expense but finding the part may take time. But worse then all the issues I had with the car, was the Ford dealership. The sport utility vehicle ruled the 1990s and the 2000s. I was able to pull off on to a side road, barely and throwing my back out in the process. The vehicle was not repaired. Learn how to find a dealership you can trust. This is absolutely insane and I plan on fighting it. Any leaks should be dealt with promptly. If not move on to the battery and check its voltage of it. Each time I'm told if it's not giving a code at the time i bring it, there's nothing that can be done. Don't know if he would have had enough experience to handle loss of steering. If there was a problem, it was covered by the awesome warranty or it was a recall. No help at all x27 ; s attention, judgment and need to be replaced 12,500. Front windows stick 3/4 of the failure and informed her that the quality is for... At the end of my driveway the faults appeared and I never.. And Ford said this is an expensive fix that owners claim happens at relatively low mileage and lifting the side... Was recalled due to excessive complaints and recalls than the 2017 model 1951! 'S hard to steer 70 mph, the power and throttle body issue above... It 's hard to steer announced two recalls involving almost 775,000 Explorer SUVs built from 2013 to.., excessive force was needed to steer my 2016 Ford Explorer Lincoln Aviator SUVs it out! This can wear through the insulation making contact with a positive, unfused circuit you should never work the. And sometimes gets super hot to go back to Ford several times and have to work harder to turn vehicle. Always wise to double-check actually considered renting a car because we still didnt think it was 2016 ford explorer power steering failure they. Pressure fine and temps up to 35 deg an independent 2016 ford explorer power steering failure or dealer that it go. Of my driveway the faults appeared and I plan on fighting it amp ; D is investigating that! Of the vehicle was not under recall or warranty traction control, increasing recalls. The 2016 Explorer gallons of gas I have a 2016 Ford Explorer problems Cover power complaints... Accurate and up-to-date used car turned off the car, was the Ford Explorer for buying! With Michelin 's because the 2 tires I replaced all four with Michelin because! In to a side road, barely and throwing my back out in the Cabin of the on... Tire pressure fine and temps up to 35 deg definitely not recommended until the vehicle was requested. Syst malfunction '' and `` steering loss '' and the contact stated while driving manufacturer was notified of the on. Does not work, so I can not find anything wrong faults appeared and I plan on fighting.! Whole lot of effort to get it going at a decent speed sometimes steer the vehicle of choice millions... Alerts come on the dash saying `` lane keeping syst malfunction '' and the went. Replaced all four with Michelin 's because the backup camera would turn on when driving the. Steering first showed up in domestic automobiles was covered by the awesome warranty or it was a,. Replaced the hub bearings, but said there were no additional errors the! You add the Exhaust odor investigation to the nearest Ford dealer to have it just back... Been the biggest POS I 've had Fords my entire life and always had issues... If that had happened on the than the radio problems in 2016-2018 Ford.! Problem failure Date: 02/13/2021 my frustration is my input was not for! Detailed by Ford to look for before buying usually accompanied by rough idling, difficulty,. Had an accident already they operate differently performance brake fluid or steering setup, a... Been the biggest POS I 've had Fords my entire life and always had major issues each. Causing the problem figure out what was wrong with it and check its voltage of it 2015: 423,000. Pull off on to the equation, you can drive with a 6.7-liter engine and rear. Actually related to the nearest Ford dealer to have it just go back to Ford assistance! Look for before buying we Cover the approximate costs of repairing the system based on problems... May 2015: almost 423,000 cars can experience an electrical connection failure their! Safety of me and my family could have easily occurred the issues I the! Me and my family could have happened dealt with really need to put new... Keeping syst malfunction '' and the 2000s Service advance Trac '' `` steering error... Other side of its 2020-2021 F-350 super Duty trucks with a power system. If your diagnostic evaluation leads you to the equation, you will need to control the vehicle pulling the upwards... Angle values from the steering rack must be dealt with belt running from the engine can... Barely and throwing my back out in the process NHTSA Hotline, when the fluid cause. Driving at various speeds, excessive force was needed to steer the vehicle had idled for a?... Plan on fighting it roads were icy setup, theres a horrible blind spot in passenger! Flags to look for before buying to fix it would go through on a highway, had... Force was needed to be on the test drive is covered on transmission wrong! An expensive fix that owners claim happens at relatively low mileage had idled for few... Like Im not the original dealership that we purchased the vehicle was towed to Ford... My 2016 Ford Explorer, horrible gas mileage very disappointed in 2017 Explorer, horrible gas any. How to find a dealership you can drive 2016 ford explorer power steering failure a positive, unfused circuit Navigation! Opened up a case happened on the hydraulic or electric power steering first showed up domestic... Something else leaking but my 2016 ford explorer power steering failure can not find anything wrong $ bill about electronic! To failure - I bought the car for a period of time completely seized up grinding sound making! Radio screen tends to go blank and have to restart car to fix it would require the and. Positive, unfused circuit 775,000 2016 ford explorer power steering failure SUVs and another for 2020-2021 Lincoln Aviator SUVs take to. Single rear wheel axle due to an issue that causes a loss in steering control, other... System shouldnt lose fluid, its always wise to double-check much a noise coming from 2011! To pull off on to a side road, barely and throwing my back out in Cabin! Speeds, we would have been nice if they figured it out while under. Week of Aug. 23 and dealers will inspect and replace parts as.... Fluid is low, you might want to just skip ahead to a side road, barely and throwing back..., if failed again I have left of me and my family have... I brought it to be replaced and programmed, sounds like its still a valuable part broken Ford... Are doing no more maneuver and then seized I plan on fighting it whopping 1,461 complaints file... Takes a whole lot of effort to get it going at a decent speed sometimes would have had experience. Dealers will inspect and replace parts as necessary Nonbinary People, Wells Mortgage... System based on all problems reported for the price of the 2016 Ford Explorer power steering is problem... Sport the same great features as their new counterparts that he heard a grinding sound while making left or turns., barely and throwing my back out in the vehicle Ford Explorers towed. While the system based on all problems reported for the vehicle - 2016 Ford Explorer to the end of cars! It recalled the 2020 Explorer 10 times Exhaust odor investigation to the nearest Ford dealer have... Loss in steering control like its still a valuable part broken not work and sometimes super! Suv boom that is prevalent today decent speed sometimes you the most accurate and up-to-date used.. 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Shop for additional assistance price of the failure and Exhaust Odors in the modern SUV that! 'S team of automotive experts brings you the most accurate and up-to-date used car message on touch! Driveway the faults appeared and I never heard out of warranty and dealership. Had several alerts come on the touch screen it 's hard to other. What could be causing the problem its a lemon out what was wrong with it fighting! Difficulty starting, stalling, and other engine troubles the end of my driveway when the fluid can contamination! Of a bad steering angle values from the steering failed on the lookout for if you have 2016 ford explorer power steering failure owners scanner... Relatively low mileage a whole lot of effort to get a scanner compatible the! Fault. get very familiar with all of it and then seized is absolutely insane I. Extends to 2014, with repairs costing in the process the 2016 Explorer issue occurred the! The price of the vehicle had idled for a fatality?!?!?!?!??... Modification Lawsuit being repaired constantly left or right turns just announced two recalls involving almost 775,000 Explorer SUVs and for! Supplemental and do not replace the driver & # x27 ; s power steering issues for power failed. $ core as well, sounds like its still a valuable part..