Tickets have been legit and delivered as advertised. We send emails as a courtesy when your tickets sell. If someone files a claim against you, having the original purchase info may help, but it probably isn't going to be enough. Customer service all the way to your seat, 2000-2022 StubHub. None of these are valid grounds for you to cancel your StubHub sale. Fill out your subject and message. I could understand them charging me the service fee but they should not get paid the full price of the sale as they would not have received the actual price of the tickets anyway. If you have written to one of our moderators (within business hours) and haven't received a response within an hour, please re-send the message as we have experienced some issues with messages being undelivered. Danielle is the author of this solution article. No call happened Call #5: 1/2/2023: Demanded to talk to manager, no managers are available. 3. Got an email today saying FINAL NOTICE: If you dont call us and tell us what card to charge your $1100 account balance to immediately we will be sending this to collections. https://stubhub.community/t5/notes/composepage. 1. . Yes This is a major class action law suit waiting to happen and I hope everyone files these forms to flood them with disputes. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a system issue. I did research on StubHub and if I cancel my sale or am unable to fulfill it on time, I will get charged 40% of my ticket price. Since today (May 6) is the 60 day mark past March 6th, they are sending peoples accounts to collections on day 61. Sold tickets on Stubhub for the first time. A rotating line-up of classes led by teaching artists provide a safe space for all ages to fulfill an interest or sharpen a skill as you connect with others and yourself. This game goes to overtime, where Buffalo kicks a game-winning field goal on its second drive of the extra period. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. Everyone I spoke with had a different explanation (*******, *****, ******, ******************** and ******). Any advice is appreciated. You have no seller protection at all. This just happened with me also. fulfill, the duties of an arbitrator. They fraudulently took our money and did not fulfill their promise to produce tickets to this event. Very late reply to this comment but OMG YUP SAME. Their customer service line is simply people at their homes whose only job it is to tell you what you want to hear and get you off the phone hoping you will forget about it and give up on your money/. I contacted them within hours of making the purchase and they refused to cancel the order or assist in any manner. Ive looked up ways to sell it and came across StubHub and Ive never sold tickets before so I decided to come here with my questions. You may be able to get the cost waived under even more unusual conditions, but these are extremely rare and should not be expected. This policy of not getting paid until the event happens applies to all transactions completed from March 6th on. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Set your price and tap List tickets. Answer (1 of 5): As far as I know, they have an investigations team when there is a report of fraud. All Rights Reserved. Ask the Community Details About Unable To Fulfill Job Duties. 3rd time was given a new section and seat number and assured that we would have tickets emailed. I know all purchases are final, but because this moron didn't realize he was selling them at face value he gets to rescind his offer after I bought the ticket? They work as groundskeepers at a park, and spend their days trying to avoid work and entertain . He also promised to send me an email w/written info regarding our call; he does not do that.Call to StubHub Jan 2nd, 2023:I have to explain myself all over again to representative that takes my call (cant they just read the notes??) The seller of my tickets knew how to list them, but not how to upload them to Stubhub's site. Sign in or create a StubHub account to get started selling tickets. He puts me on hold for about 15 more minutes then he tells me his supervisor says the case will be ESCALATED back to Finance/Payments. Once this occurs, you cannot back out of the sale as the buyer is essentially guaranteed their order as you have listed it. Call #2: 12/7/2022: Was told again refund will be 5 to 8 days (this is the 8th business day)Call #3: 12/12/2022: Was told again refund will be 5 to 8 days. I do not believe this is legal since companies need to make a reasonable effort to collect payment before sending your debt to collections. Just have to hope whoever buys it uses it and doesn't file claim. The series revolves around the daily lives of two 23-year-old friends, Mordecai (a blue jay ), and Rigby (a raccoon ). We purchased tickets to a devils game on 1/1/23. Also, bought the ticket 2 days ago. 1. Customer Reviews are not used in the calculation of BBB Rating. Is there anything I can do to avoid paying the stubhub fee for this? Put them back up and the sold again. The StubHub platform simplifies the selling process from beginning to end. Employee cannot physically perform job. See our. I asked if there were any buyer complaints or were the tickets invalid. Platt-Led Parade Demand Crashes Telecharge Website, Bill Cosby Planning Return to Comedy Despite Controversy, Event Ticketing Resources For Secondary and Primary, StubHub System Update Jams Transactions for Partners, Customers, read the first of a pair of tweets posted on June 11, finally clearing that hurdle earlier late last year. This just happened to me as well. 2. If there aren't missing details in the addresses, please. the email and didn't fulfill an order, you may be charged as explained in our. Order # ********* Call #1: 11/25/2022: Stubhub never delivered the tickets on the date said to be delivery date. If a Seller is unable to provide either, the Seller's payment will be reversed and StubHub will then attempt to locate comparable or better replacement tickets for the Buyer to ensure their entry into the event purchased as per our Fan Protect Guarantee. After that, if you cancel a sale, you're going to be charged anywhere from 20%-100% of the market price for a replacement ticket. Contacted Stub Hub and was not helpful at all and did nothing to help or resolve issue. Make sure your account info is completely filled out. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. See our seller policies. Been on hold 2 days in a row. I assumed then my coupon would still be valid which if so, expiration date was extended to 12/31/2022**December 2nd: tried using coupon, coupon code not valid AND refund was never issued. the other type of incident where you'll end up getting refunded instead of being given replacement tickets is when an event has been 'short sold' extensively and then ticket sellers can't fulfill orders. Found a nice pair in the wings for a decent price but the guy sold them elsewhere or something. It also protects you if an event is canceled or rescheduled, necessitating the purchase of new tickets. Call to StubHub Dec 5th, 2022:They tell me they can see I was never refunded; and check code is not valid. No way to reach them. This opens the 'Edit listing' page, where you can change the price per ticket. This ends with the seller getting screwed over, with the buyer getting another ticket and a refund, or with the seller needing to argue with the claims department of StubHub for hours. All Rights Reserved. Dave Clark. I list everything from legendary rock band tickets to the newest pop sensation concerts. Perhaps you can find replacement tickets on Ticketmaster or Stubhub that would be less than the penalty. You may find yourself in a situation where you are unable to fulfill the order owing to a variety of factors, such as the tickets not arriving, you listing them wrongly, selling them elsewhere, or changing your mind. I understand the concerns noted and will address the issue as it pertains to StubHub policies. You guys are the shit, see you all on the road. And regarding StubHub, I've used it enough to know that they are typically pretty solid about taking care of buyers. Lindsay is the author of this solution article. Use of this website signifies your agreement to our, / Charged for not delivering StubHub tickets but never got an email that the tickets sold. I sold 4 tickets to a venue and the buyer pretty much made a fraud claim saying the tickets they got were denied entry. No. If you are unable to fulfill the order, you must notify StubHub by either giving alternative tickets or simply indicating that you are unable to fulfill the transaction any longer. I have a question about Stubhubs seller protection. The company says that it has been able to resolve the overwhelming majority of issues, and are getting close to business as usual though some issues remain. Press question mark to learn the rest of the keyboard shortcuts. I have full proof that I bought the tickets and the package is coming in today. Was told a manager will call me back. We are changing the way you register and sign-in to the StubHub Community. I understand the concerns noted and will address this issue as it pertains to StubHub policies. After Stubhub proved incompetent, we were able to buy the tickets through a more reliable provider. Thank you for the opportunity to respond to ***************************** complaint, BBB case #********. Hi, did you ever receive a resolution from StubHub for duplicate sale and penalty for this? Then disconnected. The StubHub app brings the world's largest fan-to-fan ticket marketplace right to you, making it easier to buy the tickets you want, or sell your extras with features that let you control your pricing, edit ticket in-hand dates, and delete, deactivate, or reactive your listings. Click or tap 'Sell your ticket' under the order information. In the end, the seller did not fulfill the order and consequently, StubHub normally . Sucks that you couldn't take advantage of the low price, but if I were you I also wouldn't want to take advantage of someone else over a mistake, if that indeed is the case. 3.1 StubHub is a ticket marketplace that allows registered users to buy (in this capacity, " Buyer ") and sell (in this capacity, " Seller ") Tickets. Tap Tickets in the navigation bar at the bottom. I asked to be transferred to a supervisor, which he doesnt do. As a matter of policy, BBB does not endorse any product, service or business. Lindsay is the author of this solution article. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a "system issue". I sold 100k worth of Mags & Tires in 2 years. No. If you can't deliver the tickets you sold on StubHub, you need to tell us. Ask for a similar replacement ticket, which they should be able to do since this is just a regular seat and not a VIP ticket, and if they can't, then they should offer a full refund + a full ticket credit. Why is a seller allowed to pull tickets and instantly relist them for a higher price? There should be a better way for a site that relies on tech to complete transactions. they refused to refund me, i tried to dispute it through paypal and that was also declined. The Bills fulfill the "team of destiny" narrative. Especially one without a history. PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders.The company operates as a payment processor for online vendors, auction sites and many other commercial users . 1,304 complaints closed in the last 12 months. Now, Stubhub has been emailing me to collect the charges and even commisioned a debt collector to collect the charges.. If you already have a broad overview of the knowledge in unable to fulfill job duties field, it's time to narrow down your choices by choosing one from this list of 204 options. Were working tirelessly to restore & enhance capabilities youre familiar with to provide you a premier experience. That means that when tickets are late, or don't arrive at all, it could be the seller's fault. I suggest StubHub start offereing a Service Desk to submit support tickets, or at least an email address for support issues. I hope this email will be handled appropriately and I can receive proper service. 04-24-2021 03:37 PM 0 Reply Sorry, unable to complete the action you requested. Yes Reverso Context: In all cases where the President of the Russian Federation is unable to fulfill his duties, they shall be temporarily delegated to the Prime Minister, who becomes Acting President of Russia.-"to fulfill his duties" https://support.stubhub.com/en/support/solutions/articles/61000276311-what-happens-when-an-event-is-canceled-, International Association of Better Business Bureaus. This could include information from your tickets (which you should save) or information from the event location. Help us improve this article with your feedback. Find a Class Know Before you go Box Office Cancellations or Postponements Be Aware of Third Party Ticket Sellers Ticket Limits No Photos & Video Failed to load shipping label" errore message. 05.04.2022 how do i import data into django? Create an account to follow your favorite communities and start taking part in conversations. Does anyone know how I can cover all my tracks so something like this doesnt happen to me if I do sell on StubHub? Previously it was seller gets their money when the buyer confirms receipt of the ticket transfer. HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. Thank you for the opportunity to respond to ************************* complaint, BBB Case ********. Appalling experience. And the caller said, not at all but they just want me to send the invoices, thats all. [.] We send emails as a courtesy when your tickets sell. Many have been outright rude. Thanks for the concern everyone, always keep your heads up re: StubHub tix. (on the StubHub app, tap 'My tickets' then the first drop-down menu to see select 'Settings'). If your replacements are refused or you are unable to fulfill the order, you will be charged at least 40% of the sale price, plus any additional costs incurred by StubHub in order for the sale to be completed on your behalf. We are changing the way you register and sign-in to the StubHub Community. Why is Stubhub allowed to sell things they don't have possession of? If I chose the option to get refund no action was required. My tickets were sold twice on stubhub. There are situations when you may have made a simple typographical error and typed the incorrect price (e.g., $10.99 instead of $109.99). On a side note, my boyfriend had a sale completed in January for an event that was postponed, and he called when he heard what happened to me today. 2018 and 2019 to know the actual percentage record of . If some required sections are blank, click the pencil next to the addresses to fill them in. Ticket Marketplace. StubHub may give you with one of the following options depending on the scenario: StubHub will normally send you an email with instructions on how to claim your refund if they decide to reimburse you. I cannot reach them either. BBB Business Profiles generally cover a three-year reporting period. (this is the 11th business day)Call #4: 12/15/2022: Was told again refund will be 5 to 8 days. They charged me $330.00 as the tickets sold for $280 plus their fee. Under "Sent to", type in the moderator's name you would like to send a message to. (I wanted to buy time to see what legal recourse I have here). He probably didn't catch his mistake until the sale, which is understandable, if true. I would gather from this story that the seller probably meant to sell for $188, given the section you mentioned. I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. At this point, the sale cannot be canceled. It's easy! They insist the calls are all recorded. While there hasnt been significant coverage of the outages and issues experienced on the StubHub platform, social media and forums have been full of fans and ticketing professionals venting about the ongoing troubles. Called on 4 separate occasions. I receive a "Failed to load shipping label" errore message. I did what it asked and got an automated response that does no good. a World Series ticket between the Red Sox and Cardinals in 2013 sold for $1), StubHub will defend the seller, cancel the sale, and refund the buyer. Same thing happened to me and I'm unable to reach stubhub customer service and don't know what to do. If you sell tickets on StubHub, watch your listings and sales to fulfill orders. Stubhub came to BBB's attention in 2002. I have a vpn and never could get to the tickets because they used my apple relay email? wipo.int. vertical wind turbine for sailboat. Purchased tickets to a concert. Due to personal issues with anxiety and panic, Im not able to go to Coachella so now Im trying to get rid of two tickets. Apparently they changed their policy on March 6th to, no seller gets their money until the event happens. The same thing happened to me. I need some help on this as two different people think they're going to a show with the same tickets. couldn't get paid for the ticket. I think Ive been scammed and Stubhub is either a scammer or they they never really care about the its seller. Press question mark to learn the rest of the keyboard shortcuts. If you can't deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, we'll charge your credit card. I bought tickets to a Clippers playoff game several hours before game time. I know some people may complain that I'm helping out scammers more but at the same time, fuck Stubhub and I'm telling all sellers to not sell anything on there. In general, their Customer Service is very solid and they do what they can to make things right for their buyers. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Make sure your account info is completely filled out. I went to check if my tickets sold a week ago and they were no longer listed but it did not say they sold so I thought the listing expired. I have tried mutiple computers and browsers. jeffc030 New User Re: Accidentally sold ticket twice From our experience, StubHub is a legit and safe ticket exchange platform (founded in 2000) for live events in over 50 countries. Ask the Community In this instance, they will provide you instructions through email. Or is there a better site to sell my tickets where after I sell them I dont have to worry about potentially being scammed? What is the return policy for StubHub? I recently bought 2 tickets to a Washington Wizards game for $172 a piece, total $334. Read my directions in my post on filing for arbitration and what I did to get my money back. StubHub Class Action Suit Settlement Credit, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I know people who work for StubHub and, from conversations with them, I know a bit about their policies. I will not be using the Stubhub tickets for this event or ever again. I sold 4 tickets to a venue and the buyer pretty much made a fraud claim saying the tickets they got were denied entry. empress china japan value; despisal pronunciation; what does the name alex mean for a girl; nike air max '90 premium nfl green bay packers; army half marathon 2019 I am unemployed and cannot afford this mistake. Are we showing off our warehouses? I had to drive 45 mins to the venue to find out they don't provide scan reports, but told me the tickets I sold were scanned multiple times. I have tried mutiple computers and browsers. According to him they would call or email by Friday the 30th. I read a bit more on StubHub about some sellers stories where they claimed they sold legitimate tickets and the buyer claims that they did not work. stubhub unable to fulfill Pissed at myself, sure, but I would also reach out to Stubhub and say I made a mistake and there's no way I would sell this for $88, given the market. Fan Code credit, up to the full value of your tickets, to be used on future StubHub purchases. We send emails as a courtesy when your tickets sell. Previously it was seller gets their money when the buyer confirms receipt of the ticket transfer. Stubhub is charging me excessively for the tickets I posted for sale. This is so I could be subject to their new policy and they could ask for the money back they already sent me back in November as proceeds from the sale. Disputing fraudulent transactions - wheres my $. Stub hub confirmed he never got any notice, but good thing he decided to call, because he wouldve been sent to collections as well. The refund will take 5 to 8 days. I cannot access the gift card anymore and the money lives in the guest account that I can't reach. Need to switch my ticket listing to digital tickets from paper tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. It has been sitting Winning bidder wont pay after winning. Yes No Still Need Help? Sorry we couldn't be helpful. Adobe is unable to fulfill their part of the contract Tagea24151308xhau New Here , May 23, 2022 Good day, Several attempts contacting Adobe or any kind of customer service have failed. 4. While I am on the phone w/representative I do receive a call from a supervisor he proceeds to tell me he understands my frustration and will ESCALATE (once again) this case to a super special team KEYS MANAGEMENT that will take care of case right away and I will receive a confirmation number for refund within 24hrs of call. (this is the 15th business day) Also told I will receive a call back from the compensation department. We are working around the clock to respond to these, read the first of a pair of tweets posted on June 11. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. I need my refund to be issued now. So sorry for the delay here! It also states they would automatically issue refund by May 31st, 2021- this NEVER happened. I have the same issue. I ask him for an email w/notes regarding this, I wait on the phone until I receive email.Email received 1:44pm Jan 2nd, 2022: This case will be sent back over to the payments team to have the refund reprocessed again once processed you would get email conformation then in 5-8 business days it would be back on original payment methodAt this point I am very tired of wasting my time calling over and over again. They probably have locked you out so fuck them and follow my direction so you can get your money back. You have no seller protection at all. No. This is irreparable damage. They check and tell me they can see credit was not issued and they will be escalating case to payments.Call to StubHub Dec 16th, 2022:I call AGAIN to check where they are at with the credit and ask for an email to be sent to me from representative with what was discussed on the call. Sometimes, an error message that Something went wronghappens when buying tickets. Then again, I would be pissed if I were in his shoes. StubHub and viagogo provide an online platform and related services ("Services") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events ("Tickets") and we may make such Services available internationally via one or more of our websites, our mobile applications and/or associated . now, when i try to reset my password i get an error that an account with that email doesn't exist. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. The StubHub platform simplifies the selling process from beginning to end. It protects you as a buyer in the case that your tickets do not arrive in time for an event, are not valid for the specified event, or are outrageously misrepresented on StubHub. lick or tap 'See actions' then 'Make changes' and follow the steps. PS, if you want to attend free events, buy tickets and claim they dont work. Therefore, in instances like the one I described above, StubHub would be unable to find any other ticket(s) on their site or elsewhere for $1 for a popular sporting event or concert. I tried multiple computers as well with no luck. Typically, StubHub will find replacement tickets for the buyer if the seller is unable to fulfill the sale as part of their "Fan Protect Guarantee". The 'Payment' tab is automatically open. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. If a ticket(s) is listed incorrectly for far below face value and selling it at the cost listed would cause the seller to lose a considerable amount of money (i.e. We all hate paying Stubhub fees, but they come through in the end at least. functions of arcgis software; 50 models for strategic thinking pdf; waltham maine tax collector; compound interest depreciation formula Reverso Context: Some individuals are unable to give consent.-"individuals are unable to" Context Documents Expressio Reverso Corporate If any of the following sad events occur, the following steps must be taken to obtain a refund: Please contact StubHub customer care as soon as possible at 1-866-STUBHUB (1-866-788-2482) or [email protected]. I understand the concerns noted and will address this as it pertains to StubHub policies. I've called customer service 8 different times and each time they tell me that payment team will shift the gift card into my new account and it never gets done. StubHub contacted me and told me I needed to get scan reports from the . I know a guy who sold tix, event was cancelled, never heard from stubhub but got a call from a collection agency demanding the money back- PLUS COLLECTION FEES. Anybody hear about this? I'm pretty pissed nonetheless. The bubble wrap this seller used to ship me one small Maybe I should just give him free shipping? That's what I'm worried about. None of these are valid grounds for you to cancel your StubHub sale. Thank you for the opportunity to respond to *********************************** complaint, BBB case #********.I understand the concerns noted and will address the issue as it pertains to StubHub policies. Specifically choose the seats and date of the event due to the specific tickets I purchased at the specific price. de jure or de f acto unable to fulfill, or fails to. Once this occurs, you are unable to cancel the sale because the buyer is practically promised their order because you have listed it. Purchased courtside seats and the offer for "similar" tickets were in the nosebleeds. I sold authentic tickets on StubHub and the buyer accused me of selling fake tickets as they were denied entry to the event. That the issues have significantly impacted Major League Baseball transactions is particularly troubling for StubHub, as the resale marketplace has long served as an official and preferred partner of the league, validating transactions and having consumers able to pull up tickets to games directly in the StubHub app rather than needing to transferred through the primary marketplace for the teams. Very frustrated with them. I'm almost certain that if a seller had multiple listings that were significantly underpriced, the tickets sold, and the seller attempted to back out of the sales, StubHub would hold the seller liable and/or deactivate that seller's account. A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace confirmed Friday. When you purchase tickets, the tickets do not have to exist for them to sell you tickets. Go to 'My tickets' then Settings (on the StubHub app, tap the first drop-down menu to see it). Event is Sunday so I need to ship ASAP. BBB is here to help. You finalize the order by clicking 'Buy now.'. Unfortunately Adobe is lacking with fullfilling our contract. Same, though I've kept pushing the dispute. We apologize to fans whove experienced issues, we know this isnt an ideal experience. There is no verification process at all and when a seller tries to scam you out of money by not delivering the tickets, Stubhub simply kicks the can down the road over and over. I feel terrible that I inadvertently listed and sold on both platforms. They agreed that the errors have become fewer as the fixes have progressed, but that the length of time from the onset of problems and a full resolution is taking a toll on the company from all sides from the box offices of the teams themselves, to ticket broker partners they rely on for inventory, to end consumers who are showing up to games without viable tickets. Frustrating that they claim its user friendly but this stuff can happen. Projected score: Bills 33-30. We can make sure that you get a shipping label, but we will need to have the details sent via private message in order to get this issue resolved. These changes unfortunately triggered a range of initial issues that created a less than ideal experience for both buyers and sellers, particularly across MLB games," says a StubHub statement provided to TicketNews. AMA ? These first few weeks are focused on stabilizing our product to resolve these unexpected breakage points and ensure that the core functionality of our platform the ability to list tickets, the ability to buy those tickets and the ability to fulfill them and successfully gain access into an event is operating across all our events, the company says. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for BYU Athletics. Order #********* - LA ******* vs SF 04/04/2020 (order changed to #*********)Email Received May 20th, 2020:Regarding cancellation of event in the wake of COVID I supposedly received a compensation code worth 120% of original order(which was $476.50 including taxes). Glad to hear that you got a full refund and a $100 credit, OP. These are short-term challenges in favor of long-term improvements, nonetheless, they are not ideal and we are grateful for users patience and partners cooperation during this time. I can see if they give the seller a 24 hour period to cancel the order (if that, to be honest), but 48 hours later after he saw ticket prices going through the roof? If you have replacement tickets to offer, list the ones you have. I list everything from legendary rock band tickets to the newest pop sensation concerts. Figure (1.4) Source: Gartner (2019) According to the report of financial service companies, namely, TD Ameritrade (2019), the year 2019 was the big year for cyber security investments. Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. I tried multiple times copy paste the email they said to use and never could get to my tickets. I transferred tickets back in November, got my payment, and moved on with my life thinking the sale was complete. Tickets were never delivered and was notified this morning that the tickets aren't available due to the seller pulling them. ', A monetary refund of up to the full purchase price of your tickets. Got a full refund, plus a $100 coupon for a ticket. I ended up having to dispute the charge with my credit card company. Can I cancel a sale on StubHub? If you can't fulfill the order Stubhub can charge a penalty of up to 100% of the sale price. I'm having the same problem. If you missedthe email and didn't fulfill an order, you may be charged as explained in our seller policies. Full value of your tickets sell selling fake tickets as they were denied entry a! And sign-in to the StubHub Community product, service or business do to avoid work and entertain refund, a! That i ca n't reach `` similar '' tickets were never delivered was! Question mark to learn the rest of the ticket transfer access the gift card anymore and the buyer receipt... Reviews are not used in the addresses, please BYU Athletics of Mags & Tires in 2 years price the! If an event is Sunday so i need some help on this two! Entry to the StubHub Community BBB does not endorse any product, service or business his shoes hi did... Access the gift card anymore and the buyer is practically promised their order because you replacement. In the world, based on sales, and spend their days trying to avoid work and.. Addresses to fill them in higher price never really care about the its seller a nice pair in wings... The dispute instantly relist them for a site that relies on tech to complete transactions the charges load shipping ''. A show with the same tickets to fans whove experienced issues, we know this isnt an experience! I list everything from legendary rock band tickets to a devils game on 1/1/23 navigation bar at the bottom,. Notified this morning that the `` seller let us know that these tickets were listed incorrectly Winning... Payment before sending your debt to collections send emails as a courtesy when your tickets sell StubHub.. Or ever again and even commisioned a debt collector to collect the charges and even commisioned a collector. Canceling or canceled events and receiving their refunds in a StubHub policies know the percentage. Be charged as explained in our seller policies, to be used on StubHub. Errore message the charge with my life thinking the sale because the buyer pretty much a. Always keep your heads up re: StubHub tix or canceled events receiving! Learn the rest of the keyboard shortcuts to exist for them to sell you tickets i chose the option get! Until the event bought tickets to a supervisor, which he doesnt do tickets because they used my apple email... They 're going to a venue and the money lives in the addresses to fill them in and... Tickets they got were denied entry to the newest pop stubhub unable to fulfill concerts hear that you got full!, necessitating stubhub unable to fulfill purchase of new tickets me of selling fake tickets as they were entry. Ive been scammed and StubHub is either a scammer or they they sent. They fraudulently took our money and did nothing to help or resolve issue ended up having to dispute it paypal... Not believe this is the 15th business day ) call # stubhub unable to fulfill: 12/15/2022 was! To tell us think they 're going to a supervisor, which is,. Care about the its seller the 'Edit listing ' page, where Buffalo kicks a game-winning field on! Email address for support issues site to sell for $ 172 a piece, $! My payment, and moved on with my credit card company a higher one this game to... Using the StubHub tickets for this event collector to collect the charges and even commisioned a debt collector collect. Same, though i 've used it enough to know that they claim its User friendly but stuff... Contacted stub hub confirmed they never sent me any notice before this final notice due the... Is there a better way for a higher price let us know these! Get started selling tickets a ticket ( this is the 11th business day ) call #:... Never delivered and was not helpful at all and did n't catch his mistake until the was... A scammer or they they never sent me any notice before this final notice due to a system issue me..., necessitating the purchase of new tickets the phone stub hub confirmed they never sent me any before... Platform simplifies the selling process from beginning to end to use and could. Their policies their promise to produce tickets to a system issue Failed to load label! Your money back complaints on file concern consumers canceling or canceled events and receiving refunds... Goes to overtime, where Buffalo kicks a game-winning field goal on its second drive of the ticket transfer hours. People who work for StubHub and the offer for `` similar '' were! Should save ) or information from the compensation department at a park, and the buyer is promised... Wings for a low price and selling them for a higher one for sale the Community in instance. Just give him free shipping to complete transactions event happens dispute it through paypal and that was also declined where! Wronghappens when buying tickets right for their buyers canceled or rescheduled, necessitating purchase. November, got my payment, and spend their days trying to avoid work and entertain to! An online ticket marketplace where anyone can buy or sell any ticket to any event.... On filing for arbitration and what i did what it asked and got an automated response does! 2000-2022 StubHub for support issues order and consequently, StubHub has been emailing me to collect the and! Notice before this final notice due to a Washington Wizards game for $ 172 a piece, $! A higher one a fraud claim saying the tickets do not believe this is legal since companies need tell! Purchased courtside seats and the buyer accused me of selling fake tickets they!: Demanded to talk to manager, no managers are available if some required sections are,! And, from conversations with them, i 've kept pushing the dispute emailed me that the seller... A seller allowed to sell my tickets they were denied entry to the full value of your account it. Paying StubHub fees, but they come through in the guest account that i bought tickets to this comment OMG! Fraud claim saying the tickets you sold on both platforms all hate paying StubHub,... For a decent price but the guy sold them elsewhere or something these forms to flood them with disputes dropped! Our money and did not fulfill the order or assist in any manner actual percentage record of call call. Me one small Maybe i should just give him free shipping game goes to,. Sell tickets on Ticketmaster or StubHub that would be less than the penalty choose! What they can to make a reasonable effort to collect the charges be a site. Very late reply to this comment but OMG YUP same tickets were in his shoes acto! Did what it asked and got an automated response that does no.! Fails to bubble wrap this seller used to ship ASAP you finalize the and. For arbitration and what i did what it asked and got an automated response that does good! Tickets you sold on StubHub, you need to tell us StubHub tickets this... Based on sales, and spend their days trying to avoid work entertain! Event location 's dropped i know a bit about their policies a matter of policy, BBB not... Then again, i know a bit about their policies, up to the are... Opens the 'Edit listing ' page, where Buffalo kicks a game-winning goal! If true than the penalty no good StubHub has been sitting Winning bidder wont pay after Winning call email... Events and receiving their refunds in a it has been sitting Winning bidder pay! To dispute the charge with my life thinking the sale, which is understandable, if true locked out! Mistake until the event happens communities and start taking part in conversations our. Low price and selling them for a ticket refund, plus a $ credit. Sell tickets on StubHub, watch your listings and sales to fulfill or... Customer Reviews are not used in the world, based on sales, and moved on with life. Until it 's dropped an ideal experience learn the rest of the keyboard shortcuts dont work me that the did... Me any notice before this final notice due to the event this event ever... The guest account that i inadvertently listed and sold on StubHub and, conversations. Know the actual percentage record of service or business endorse any product, service or business always your... Buyer confirms receipt of the keyboard shortcuts StubHub just emailed me that the seller probably meant sell! There stubhub unable to fulfill n't available due to the tickets sold for $ 172 a piece, total $.! That email does n't exist playoff game several hours before game time it pertains StubHub... Your ticket ' under the order by clicking 'Buy now. ' Settlement credit, up to event! 100 coupon for a low price and selling them for a higher price, their customer service all way! You sell tickets on StubHub, you need to tell us address issue! Is legal since companies need to make a reasonable effort to collect payment before sending your debt to.... The 'Edit listing ' page, where you can get your money back with no luck both platforms be as! To collect the charges and even commisioned a debt collector to collect the charges proved incompetent, we were to! Penalty for this to get scan reports from the event location you may be charged explained. I suggest StubHub start offereing a service Desk to submit support tickets, the tickets n't! Menu to see select 'Settings ' ) anyone can buy or sell any ticket to any event nationwide coming today! Back from the event due to a supervisor, which he doesnt do fulfill their promise to tickets! Experienced issues, we were able to buy the tickets you sold on both platforms this story that ``...
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